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Bank Accounts General discussions on bank accounts, withdrawing funds, virtual bank accounts (VBAs) and more.

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Old 11-07-2017
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Default Monese bank account was closed

Hello there,



I opened a UK bank Monese account and after 1 month they closed my account with 500 left.I provided all required documents but they informed me with a message :

" You do not currently have any funds on your account due to a bank recall, so therefore we are not required to return anything to you. Your account will be closed as normal."


Where can I get help ? They don't have a physical address.It's a prepaid bank.Please provide some information what to do next, I want to get my money back!



Thank you
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Old 01-15-2018
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Default Re: Monese bank account was closed

Quote:
Originally Posted by aupex View Post
Hello there,



I opened a UK bank Monese account and after 1 month they closed my account with 500 left.I provided all required documents but they informed me with a message :

" You do not currently have any funds on your account due to a bank recall, so therefore we are not required to return anything to you. Your account will be closed as normal."


Where can I get help ? They don't have a physical address.It's a prepaid bank.Please provide some information what to do next, I want to get my money back!



Thank you
Bank recall means the funds sent in were reversed so if you used monese to withdraw via PP they should come back to your PP acc.
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