Yes , I was given this number too (866-305-6236), and the CR told me this purchase was flagged as "Fraud" !!! Wow, I have purchased SIMON gift accounts many time with the same user info, don't have problems before, but this time I keep getting errors to confirm it, and later CR told me to call this number because this purchase has been flagged as "Fraud" .... Should I call Simon to get this cleared out ???
The complete step-by-step guide to get back to selling today!
Simons Customer Service Dept # is 866-885-6320. Sometimes if they suspect fraud they make you call their Risk Dept. at 866-305-6236. It is probably something that you messed up on the input. This happened to me and I called customer service, they then told me to call the Risk department. When I did I just gave them an ear full and told them to just refund me. They then said were sorry it was our fault and then they authorized the purchase.
Simon's website sucks anyway. Half the time with the newer website I can't even get to the checkout screen without some server error on their end..Anyone know how to get to the shopping cart? Worthless piece of crap if you ask me..How does everyone else pay their ebay fee's not using paypal?
hi Im a newby in this forum and and tanks for this forums useful informations . today I wanted to perchase one simon gift account for myself loging in whith us VPN ! but site sayed that the servise is unavalble now !! so what happens at this time for them ? are they maintain their website or any problem? plearse help!!
From my observations and times I've studied the issue on behalf of others having this problem: Simon site does not like VPN, proxy, or visitors outside of North America. They want to see your real IP instead of a masked IP. They want to be able to pursue legal recourse in the event of fraud. It's hard to recover money from persons they cannot trace at least by IP and even harder to pursue foreign buyers. They choose to minimize their risk. If you fit the above criteria, you have to be creative in your purchasing transaction and/or catch the system when they are performing certain kinds of maintenance.
Simon has accepted my U.S. Visa Credit card and Debit Cards. I am not certain, but I believe the Simon site does not accept foreign credit cards. I may be mistaken about that last bit.
simon servise unavalble!!! 
