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-   -   Simon.com website currently not working? Simon site down? (https://www.aspkin.com/forums/credit-card-alternatives/2399-simon-com-website-currently-not-working-simon-site-down.html)

alextrainer 06-24-2007 09:27 AM

Simon.com website currently not working? Simon site down?
 
I tried to buy a simon giftcard using my mothers' credit card since my cards don't work. she lives in midwest and i live in puerto rico.

yesterday and today i get the message (after putting in password for visa verified):

The Simon Giftcard site is currently unavailable.
We're sorry. An error occurred while processing that request. Please
select the return button below and try again.

[return]

i try again - same message

ip issue or just simon not working on weekends?

aspkin 06-24-2007 04:26 PM

Don't you hate when things seem to be offline, or people are upgrading just when you want to use their service? I tried checking some credit card statements and pay bills last night, but 3 out of the 5 sites I checked were updating... What a bitch...

likethemapples 06-25-2007 07:07 PM

Same here, I got the same exact message, so I called their number. The guy who answered (in India surprisingly:eek: ) told me he tried to do it himself while I waited on the phone and told me he was having the same issue, that I should check back tomorrow [tuesday 26th of june] I REALLY don't think its an IP issue. Was all the info you typed in correct???

whome 06-25-2007 10:44 PM

This has been going on for at least a month. Since then, I just started going to my local Simon mall to get mine. The India call center was of no use nor did I get a response from Simon's customer service via email.

likethemapples 06-27-2007 04:02 PM

E-mail delivery option gone??
 
Hmm. Odd...the "e-mail delivery" option in the drop-down menu is not available anymore on Simon.com.

Also, I went to Walgreens to get a Visa pre-paid debit card. And at sign-up, eBay took it no-problem. 2 days lated my new (created to the 't' following instructions on the forum [except my card was from Walgreens]) account got suspended for: "Your eBay account has been suspended. eBay took this action after determining that your account was acting inconsistently with the letter or spirit of our policies. "

What is happening!!!!????

aspkin 06-27-2007 09:26 PM

Quote:

Originally Posted by likethemapples (Post 4845)
Hmm. Odd...the "e-mail delivery" option in the drop-down menu is not available anymore on Simon.com.

Also, I went to Walgreens to get a Visa pre-paid debit card. And at sign-up, eBay took it no-problem. 2 days lated my new (created to the 't' following instructions on the forum [except my card was from Walgreens]) account got suspended for: "Your eBay account has been suspended. eBay took this action after determining that your account was acting inconsistently with the letter or spirit of our policies. "

What is happening!!!!????

Sometimes it happens. EBay is odd like that. Just try again, it wasn't your CC.

georgesmith 06-27-2007 09:48 PM

letter or spirit of our policies. hmm sounds like the response people get when someone reports an account.

likethemapples 06-27-2007 10:54 PM

Response form eBay
 
"I have reviewed your account and determined that you were suspended
under the "Abusing eBay" section of the eBay User Agreement. This
section states that eBay may immediately warn, temporarily suspend,
indefinitely suspend, or terminate your membership if we believe that
your actions may cause financial loss or legal liability to you, our
users, or us. Although I cannot provide further details:confused: , you can review

the eBay User Agreement at the following Web page:

Your User Agreement

To be considered for reinstatement, you must submit all of the
following:"

and so on...they want a bank statement or util. bill and drivers license

I can't believe they don't even give you a reason...I am wondering, and not joking, maybe someone hijacked my acct??

Possible reasons for them to flag me:

1-hijacked account
2-they somehow found it it was a Visa gift card (Unlikely IMHO)
3-I signed up for a sellers account rigth away without buying anything and put a ___________ on sale (no logic here)
4-they figured I was masking my IP
5- bank account was bogus (though routing was REAL)

any thoughts?

alextrainer 07-02-2007 07:22 PM

still getting gift account n/a
 
since my last message i have tried almost everyday after clearing everything in the browser to buy the simon gift account (virtual email) and still get the same message that the system is down

tried late at night, morning, afternoon - all the same

suggestions?

brmac 07-02-2007 08:17 PM

same problem
 
I've had the same problem the last few days. I just got a virtual one from epassporte instead. I thought maybe the problem was that i didn't have a verified by visa credit card. My card worked with epassporte though.

likethemapples 07-06-2007 01:16 PM

OK, the order finally went through at Simon's, anybody know how long does it take for the email delivery card to arrive? its been a few hours already...

georgesmith 07-06-2007 01:29 PM

Quote:

Originally Posted by likethemapples (Post 5166)
OK, the order finally went through at Simon's, anybody know how long does it take for the email delivery card to arrive? its been a few hours already...

Last one took about 18 hours.

christianbale 01-25-2008 02:19 PM

Simon.com website currently not working? Simon site down?
 
I keep getting "The Simon Giftcard site is currently unavailable." when trying to purchase a giftcard. This has happened the last 2 days in a row. Anyone else having problems?

viking23 01-25-2008 02:55 PM

simon
 
Yes i have been looking to buy from Simon for 2 weeks now.
Always says unavailable

coolandcalm 01-25-2008 03:59 PM

I dont ever buy them online, i just go to the mall and buy them. Google simon malls and see where to get them in your area.

ebayhateluv 01-25-2008 04:21 PM

Simon is Very Good, if you are in a Planning stage, and have some time, they normally take anywhere from several hours to 1-2 days on a weekend to deliver that email with the link for the gift card to your receipient.]
--OTHERWISE, if you are in a Hurry, go to the local 7-11, Grocery Store, or local Pharmacy... check Aspkins Guide for the complete list.

Lisa B 01-25-2008 05:21 PM

I thought it was just me, I have been trying for the last week to order the simon giftcard online with no luck.
I click order now and the page never fully loads.

koalawash 01-25-2008 05:23 PM

I went to the site just now and it works fine. :confused:

thelizardking 01-25-2008 08:00 PM

I gotten mine just fine, I use Explorer, I read a thread a while ago someone using firefox kept getting the unavailable thing, they used Explorer and it worked.

koalawash 01-25-2008 08:29 PM

LOL except I even did it with firefox??

christianbale 01-26-2008 01:06 PM

i tried both IE and Firefox, still the same thing,...now going on 3 days

anthonychan 03-14-2008 08:40 AM

I can't seem to get a simon.com card it keeps saying processing_error , any other way to get hold of a simon.com card?


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