New Amazon Account - Mobile Number Already in Use

[billybobjorton]

Hey - was creating a new Amazon seller account with a friend and received the prompt - "You indicated you are a new customer, but an account already exists with the mobile number"

I'm trying to help them through the process, but I'm kind of stumped as I've never seen this before.

Basically this is for a new seller account, they have never opened a seller account before and also they have a prime account.

I think that what's happening is amz is connecting the phone number to the prime account. if we continue with the phone number it will deactivate the prime account.

Curious for feedback and if my assumption is correct - and also if a prepaid phone would work for this situation?

Thanks

[Hank]

I believe they're implying that the number has been used before on a seller account and now a link to it exists......

AFAIK, they don't care about the number being used on a buyer account, they even encourage buyers to consider being sellers and will transfer details across. I've done it myself albeit in the UK on an Individual account, can't see it being any different elsewhere.

[rsot]

Prepaid phone is likely cleaner to use and avoid possible linking

[billybobjorton]

Hey thank you guys for the responses - looks like it was my goof. Somehow was shifted from seller central to regular amazon.com

[rsot]

Originally Posted by billybobjorton

Hey thank you guys for the responses - looks like it was my goof. Somehow was shifted from seller central to regular amazon.com

Good to clarify