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Old 09-09-2011
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Default Parcelforce Awaiting Customs Clearance 5 Days Help! Has it been seized?


I was wondering if anyone could help.

I purchased 1 vero item for personal use. It arrive in the UK on the 4th but has been showing as awaiting customs clearance ever since and I am worried something has happened to the parcel.

I have called Parcelforce twice and received two different answers. One said there was a backlog and it would be processed soon then information would be updated on my tracking info. The other adviser asked me what was in the parcel then told me all items from China were being stopped and counterfeit items seized, they would then eventually be updated to show this on the tracking info.

This has made me a bit worried......... but surely if it says awaiting customs clearance it hasn't been dealt with? Has anyone had any experience? I have found lots of posts on the net about the subject but no one mentions how it ends?

Kind regards

04-09-2011 22:07 International Hub Awaiting Customs clearance
04-09-2011 22:06 International Hub Received in destination country
31-08-2011 23:57 Delivery Agent - GUANGZHOU - PTT Forwarded for export
31-08-2011 10:34 Delivery Agent - CHINA Collected from customer
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Old 09-09-2011
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