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Old 04-29-2010
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Default US Customs seized package sent with DHL

I guess more and more packages are getting seized by DHL these days. Mine just got seized today. I asked the agent what happens next, I was told that I will be receiving a letter. Does anyone know what this letter will be about? Will copyright owners get notified about this?
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Old 04-29-2010
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what was content of package?
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Old 04-29-2010
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US CUSTOMS seize the packages. DHL is the carrier of them from China to the USA. Be aware of that. Does it mean DHL is a problem? Not really.
Right at this point, a lot of goods coming into the USA are not being landed. The goods in 99% of the seizures are counterfeit. Deal in counterfeits and those are the consequences.
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Quote:
Originally Posted by nobody999 View Post
what was content of package?
Phakes more than likely. Why does it matter what they are? There is a message being given in a round about way by US Customs stop importing foo-foo items.
If that is not obvious then ....

If you've read any of Enigma's posts it's DVDs
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Old 04-29-2010
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They were dvd boxed sets. I never thought my packages would get seized. Have had at least 50 packages sent to the same address, and never had a problem. Just filed a dispute with dhgate. Anyone know how they handle these type of cases? Do they refund the buyer?
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You need to contact the seller and work out what to do. Usually you get things resolved.
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If the content is legal.You should make your shipment delivered by a large firm
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Old 04-30-2010
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For those of you that have received a letter, when should I be expecting it? I think it is needed to get the full refund, if the seller doesn't resend the goods. Also, once a package is seized, do they put the name and address on some type of blacklist?

Thanks

Last edited by Enigma; 04-30-2010 at 01:04 AM.
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Old 04-30-2010
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Recently had this same thing happen by DHL, agent called me and said that the seller needed to provide a "letter of authority" from the brand manufacturer, which of course they couldn't supply. The main reason being they labeled the shipment as "dvd drivers" which was pretty dumb on their part in the first place.

They gave me an option of agreeing to dispose of the shipment and nothing would happen to me in return for not knowing I was purchasing possible contraband. I asked for a delay to communicate with my supplier. Three days later they destroyed of the shipment, I never found out whether or not my address and name were flagged for contraband.

I continued to communicate with my seller and after weeks of negotiating back and forth whether they send me a full refund or re-send the items. I opted for a full refund, however my supplier disagreed to that. I would have been fine with a re-shipment in the very beginning, but I was worried about my address being flagged and whether or not my supplier was sending the correct merchandise and not scamming me because he did not want to lose profit(the reason for this being the dispute process would end once I agreed upon the terms, the payment would be released and I would no longer be protected by their escrow service, so if they had sent me an empty envelope with tracking information I would be screwed). We agreed upon a re-shipment and a week later the package arrived in perfect condition with the exact description of product I ordered. The power of trusting others is very powerful.

I'm satisfied, the only thing that is a little of a put-off is that my shipment arrived with a BUNCH of red tape from customs and one of my items were opened, well the shrink wrap was. Curious.....

Last edited by jamblix; 04-30-2010 at 01:14 AM.
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Hi Jamblix,

So you never received a letter from customs? Don't you need to show that letter of proof that your package indeed got seized. Thanks again for your help.
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Old 04-30-2010
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Quote:
Originally Posted by Enigma View Post
Hi Jamblix,

So you never received a letter from customs? Don't you need to show that letter of proof that your package indeed got seized. Thanks again for your help.
Yes, I have received several seizure letters. You have to scan letter to your supplier on DHgate. From there, in my experience, you'd have to wait several weeks negotiating with your seller. I think it takes a while because seller is maybe waiting to see if it will be delivered and that your not scamming them by making bogus US Customs letter (very easy to do). They would either refund or resend as jamblix said.
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Quote:
Originally Posted by Enigma View Post
Hi Jamblix,

So you never received a letter from customs? Don't you need to show that letter of proof that your package indeed got seized. Thanks again for your help.
No letter yet and it's obvious the shipment got seized if you check out the tracking number.
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Old 04-30-2010
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I have had 8 packages arrive in the past 2 weeks via DHL/USPS.
Some of them took over 6 weeks to arrive.
I had 10 packages coming from 1 seller.
Only 6 made it out of China.
I am in the middle of the dispute process through dhGate right now.
2 other packages from a different seller made it in only 2 weeks.

I have not had any seized by DHL/Customs yet.... knock-knock-wood

The packages I have had seized before by US Customs I did receive letters.
The first one takes about 2 weeks and the 2nd one is about a month later.
You should get these 2 letters from US Customs for EACH package them seize.
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Old 05-05-2010
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To place a resolve on my issue I stated above.....

Today I did receive my refund from dhGate.
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Old 05-05-2010
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If you have a decent purchase history, once you provide the seizure letter DHgate will normally refund your payment within 24 hours, they always have for me.

I haven't had anyhting taken since switching from Chicago to New York, crosses fingers.
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Old 06-10-2010
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I finally received the letter for the seized package. Should I even bother opening it or can I just write "Not at this address, Return to Sender." Or do I toss it in the trash?

Thanks
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Old 06-10-2010
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i share in the situation by package was seized by US CUSTOMS today...... got a call from DHL...

is there anyway to prevent this..?
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Old 06-10-2010
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So, I don't get it. What's the point of these letters? Does anything happen to you if you get them? Any penalties? How long can you go on just ignoring customs before they come knocking on your door in person?
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Old 06-10-2010
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A lot of packages are getting seized right now, especially anything going through CHICAGO.

I've seen this letter before, it just tells you of your rights to dispute the seizure and explains what law they are alleging was violated. I would not respond to such a letter.

I would also DEFINITELY stop using that address for ordering anything from outside the USA. Get a PO Box, a UPS store address, use a friend's address, or whatever. If you have enough packages seized, you could end up with a legal problem. And although I cannot prove it, I believe that once a package going to an address is seized, the risk of seizure is higher for any subsequent packages. It is not worth the risk.
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Old 06-11-2010
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Are you guys ordering way over 21kg.? I was gonna place another order dhl but I usually only do the min. 21kg. It seems most dhl seizures are usually alot larger and sometimes more then 1 box.
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Old 06-11-2010
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It's funny you mention 21kg. The very first package that got seized for me was exactly that weight or just a little over. Wouldn't it be awesome if customs weren't allowed to seize packages less than 21kg. It would be the best loophole ever.
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Old 06-11-2010
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I had a few jerseys seized by customs when I ordered these from china. A month later, I recieved a letter from the customs, which I ignored. A week later, which is today, I recieved a letter from NHL requesting information such as source from where it is coming from, surrender any merchandize I may have, provide information on sold jerseys and revenues earned and provide written assurance that I will refrain from such activities.

At the end, they mention 'We require your full cooperation with the above mentioned items in 2 weeks. We look forward to your timely response'.

Has anyone ever recieved this letter? Any suggestions you can offer me would be helpful.
Thank you!
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