Question: Buyer never returns item? - eBay Suspended & PayPal Limited Forums
eBay Suspension & PayPal Limited Forums  
Join Today
Register Subscribe
     

Registration is fast, simple and absolutely free so please, join our community today!


Go Back   Home > Marketplace Discussions > eBay Discussion!

eBay Discussion! EBay Forum. News, Updates, or Anything eBay is Welcome. A kind of lounge if you will.

Reply
 
Thread Tools
  #1  
Old 02-07-2017
jmag91's Avatar
Senior Member
 
Join Date: Dec 2016
Posts: 305
Thanks: 70
Thanked 41 Times in 30 Posts
Activity: 9%
Longevity: 22%
iTrader: (0)
Default Question: Buyer never returns item?

So I've had a couple customers request a return. I accepted and sent the label. It's passed the due date now for them to upload tracking info and I do not have the item, tracking info, or the money released from hold on PayPal.

What do you veterans do about this situation?

It seems there is no disciplinary action taken against the buyer for not returning. Kind of sucks.

Any help is appreciated. Thanks guys.
Reply With Quote
The complete step-by-step guide to get back to selling today!

  #2  
Old 02-07-2017
Junior Member
 
Join Date: Apr 2016
Posts: 56
Thanks: 14
Thanked 6 Times in 6 Posts
Activity: 0%
Longevity: 27%
iTrader: (0)
Default Re: Question: Buyer never returns item?

There is an option to escalate to ebay after a certain amount of time. Simply state buyer never shipped item back and they have sided with me every time.
Reply With Quote
  #3  
Old 02-07-2017
jmag91's Avatar
Senior Member
Threadstarter  
 
Join Date: Dec 2016
Posts: 305
Thanks: 70
Thanked 41 Times in 30 Posts
Activity: 9%
Longevity: 22%
iTrader: (0)
Default Re: Question: Buyer never returns item?

Quote:
Originally Posted by yomama9999 View Post
There is an option to escalate to ebay after a certain amount of time. Simply state buyer never shipped item back and they have sided with me every time.
In doing this though, doesn't it put a ding on your selling metrics?

It will add a "Couldn't resolve with buyer" case on your metrics won't it?
Reply With Quote
  #4  
Old 02-07-2017
Junior Member
 
Join Date: Apr 2016
Posts: 56
Thanks: 14
Thanked 6 Times in 6 Posts
Activity: 0%
Longevity: 27%
iTrader: (0)
Default Re: Question: Buyer never returns item?

If they decide in your favor no. you are good.
Reply With Quote
The Following User Says Thank You to yomama9999 For This Useful Post:
james13v (02-08-2017)
Reply



Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Used Item Returns ytowngirl126 eBay Discussion! 7 07-13-2015 10:30 PM
eBay issue 500 refund before buyer returns item Dazzler87 eBay Discussion! 12 09-28-2014 11:09 PM
Quick question on item returns rudes7 eBay Discussion! 6 10-18-2013 10:53 PM
Buyer returns. DevilBay eBay Discussion! 9 02-29-2012 02:33 AM
Buyer fails to answer dispute so neg removed. Buyer appeals strike & then neg returns Jonas eBay FeedBack 4 04-14-2010 04:29 PM


Aspkin Group

All times are GMT -5. The time now is 10:47 PM.


Stop the guessing games and learn how you can quickly and easily get back on eBay today!
Read the best selling step-by-step eBay Suspension guide eBay Stealth!
Amazon Suspension? Read Amazon Ghost to get back on Amazon!
vBulletin® Copyright ©2000 - 2019, Jelsoft Enterprises Ltd.
Ad Management by RedTyger
no new posts