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What does this mean ??
 

Your listing has been removed: Trademark Violation - Unauthorized Item


Hello xxxxxxxxxxxxxx

After reviewing your eBay account, we've taken the following action:
- Listings have been removed. A list of items that were removed can be viewed at the bottom of this message.
- We have credited all associated fees except for the final value fee for your listing(s).*
Your listing was removed after the rights owner reported it as counterfeit. We urge you to contact the rights owner directly for more information about why they requested the removal of your listing and whether you can relist the item.

For more information on our VeRO program, please visit:
http://pages.ebay.com/vero/infoforusers.html

If you have more questions, contact our policy experts:
http://ocsnext.ebay.com/ocs/cusr?query=1337&=PTB1211



Please be sure your current and future listings follow these guidelines, keeping in mind that additional violations could result in the suspension of your account.

The rights owner or an agent authorized to act on behalf of the rights owner, Apple, Inc., notified eBay that this listing violates intellectual property rights. When eBay receives a report of this type of violation, we remove the listing to comply with the law.



We encourage you to contact xxxxx Inc. directly if you have any questions.

You can send an email to:
brandprotection@xxxxxx.com


My questions are

1. Will i still get my money from those items i sold ??

2. Will there be a repercussion ??

3. There are thousands of sellers selling those particular items

Re: What does this mean ??
 

1. You won't get your money. It's refunded back to the buyer. I think you're still charged an eBay fee.

2. Nope not really. Just don't sell that item on that account again.

3. It sucks but unfortunately ebay won't ban them all. Sometimes sellers have the right to sell certain products or they own those products.


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Re: What does this mean ??
 

Do you advise contacting eBay ??

Re: What does this mean ??
 

This is totally false. Just because a VeRO takedown occurs doesn't mean you automatically lose all of the money you've made from selling that particular product.

However it will likely cause you some problems, because all of your buyers will get an email from eBay explaining your listing was taken down because of copyright issues. So you'll probably have to send out a few refunds but you won't lose all of your funds.

Re: What does this mean ??
 

Contacting eBay will do you no good whatsoever. They will just tell you to contact Apple for further details about the listing takedown. Just like the email says.

Re: What does this mean ??
 

Also for the record, Camaro's #2 answer is slightly misleading. Too many trademark violations in a short period of time will get your account shut down 100% of the time.

If your trademark violations aren't separated by thousands of sales then you're at risk for being suspended.

Re: What does this mean ??
 

There are thousands of people selling that particular item

My listing was authentic but those sellers have the worst counterfeit you will ever see, yet their listings​ are still up

Re: What does this mean ??
 

Judging by his post I think this is a new PayPal Account so the funds are probably being held by Paypal. Otherwise he would have access to his money and could just withdraw it right? Maybe I'm missing something.


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Re: What does this mean ??
 

How do you know i was selling Apple products ??

That's exactly what i was selling

It seems like Apple are notorious for Vero

Re: What does this mean ??
 

I think he was referring to legal repercussions like jail or court :)


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Re: What does this mean ??
 

I rarely share this but I've been involved with Apple for years. I know exactly where you're coming from. Believe me when I say every seller in the niche is occasionally hit by the Apple henchmen. Just consider yourself lucky for not being sued like Mobile Star last year.

Re: What does this mean ??
 

My PayPal is almost 1 year old but PayPal holds my funds for 1 week before releasing it

Re: What does this mean ??
 

Google "Mobile Star LLC Apple Lawsuit".

:dance:

With all of the phakes on eBay it's nearly 100% impossible to profit with genuine Apple stuff sourced from Apple. So I find it very doubtful your products were truly 100% genuine, OP. :P

Re: What does this mean ??
 

I see. It sounds like you need to build up some selling history first before they start releasing your funds. It may be aged but you will need to build trust first.

Re: What does this mean ??
 

Will selling an iPhone cover/case be an issue or a Vero violation

Re: What does this mean ??
 

I doubt Apple is going to sue this guy (or anyone for that matter). The court/lawyer fees wouldn't be worth it to take him to court. I'm sure he just started selling these so he's made nothing worth suing for.

OP you're fine. Just don't list anymore of those products. Start with none big name brand items.

Re: What does this mean ??
 

It sounds like there's something seriously wrong with your Paypal, but this had absolutely nothing to do with the listing takedown. The listing takedown was initiated by Apple's brand protection lawyers.

Regardless though the point remains, you won't lose all of your funds just because of a trademark violation.

Re: What does this mean ??
 

They would do it just to make an example, as was the case with mobile star. Those guys really weren't moving much volume.

OP has already stated they're using a 1+ year old account so the "tread carefully at first" advice isn't really relevant.

This is what I'll usually do after a listing takedown. I'll sell several thousand items which takes a few months, then I list the item back up.

Re: What does this mean ??
 

Will selling an iPhone cover/case be an issue or be a Vero violation

Re: What does this mean ??
 

Their annual estimated revenue is over 8.5 million. Oh they were moving volume...

I think I'm missing your point. When did I say tread lightly? I said build up transaction history and don't list that item again.

OP don't re list that item again on the same stealth account. It will get banned. If you really need to sell those chargers then create another stealth account and test your luck on that one. It's best just to drop that product and find something with less risk.

Re: What does this mean ??
 

Don't start with this kind of product. There are many factors that can make selling this kind of product risky. If you have to sell them (because you already have the stock) don't use Apple or any big name brand in your title. Like try something like

Used Black Phone Case

Maybe slip 6s,6s plus, 7, ect. in there. It'll just take testing.

Re: What does this mean ??
 

OP - Generic cases will not cause a problem. Camaro's advice regarding relisting the same item is sound advice. Still though it's not 100% factual as I've relisted items after takedowns (after a few thousand sales like I mentioned) and I've never lost an eBay account.

camaro - Ok, so they were a little bigger than I recall. Still though as a seller stocking the same stuff I did some serious soul searching when I heard about the lawsuit. You almost have to be moving volume to be profitable with cell phone accessories.

Re: What does this mean ??
 

I can see where you're coming from but it's really not risky to include compatible devices in a listing's title. It's necessary information. Apple has the term "6s Plus" trademarked just like the terms "Lightning", "Apple", "iPhone", and "Earpods". So putting "6s plus" in a title would be the same in terms of risk as including "iPhone".

There's also no need to list the item as used...

I understand treading carefully but at the same time, scared money don't make no money. :FF:

Re: What does this mean ??
 

I get where you coming from and I'm not trying to battle with you or say you're completely wrong (I know the ones who have been here a while get a little touchy) but in this instance the best advice to give to the OP is "straight to the point/play it safe". By reading his post he is not yet as experienced as we are. We need to keep it plain, simple, and safe.

Re: What does this mean ??
 

So, i would not get in trouble selling iPhone cover/case

Re: What does this mean ??
 

Did you already purchase a bulk order?


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Re: What does this mean ??
 

If they are Otterboxes, Lifeproof, OEM Apple, or any other major brand, then you would be seriously risking your account.

Otherwise there's nothing risky about listing generic cases. Good luck getting rid of your stock. I got an order of 500 wallet cases a few years ago and I'm STILL trying to get rid of them. Never again will I mess with cases.

Re: What does this mean ??
 

Yes, i have over 700 in stock

Re: What does this mean ??
 

I'm stuck with about 500 pieces

Re: What does this mean ??
 

Ok then follow what he said about Otterbox and other big name brands. To keep it simple list it in a generic fashion. Don't put big names in your title


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Re: What does this mean ??
 

Also not in your description for that matter. I forgot Google indexes some eBay listings.


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Re: What does this mean ??
 

Do you know how i can attach an image here
I want to show you a photo of the iPhone case

Re: What does this mean ??
 

What do you mean by generic ??
The phone cases don't have names written on it but they're​ used for iPhones

Is that the meaning of generic ??

Re: What does this mean ??
 

Generic means the product does not have a brand name.

Otterboxes and Lifeproof cases are branded phone cases and are therefore not generic.

"Black Wallet Case For 5.5 Inch iPhone 6s 6s Plus USA Seller"

That's an example of a perfectly valid title for a generic phone case listing.

Re: What does this mean ??
 

Agreed.

"Apple Slim Fit iPhone 7 Case"

Very risky.


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Re: What does this mean ??
 

Yep, you're going to have boxes and boxes of generic iphone cases stacked up in your garage for the next twenty years until you just throw them out or give them to a goodwill for the write-off. :)

Learn a lesson from this, we've all been there.

You can probably sell 1 or 2 a month for the rest of your life without moving them all.

Try to get rid of them on Craigslist, but I've got to tell you that the generic cases are for sale at the dollar store for $1, and there's like 26 trillion of them for sale on EB, they're just not worth the effort.

Or try to sell the entire lot to some other sucker on EB for what you bought them for and get out from under them.

In a year they'll change the phones again and you'll never sell another one of these anyway.