Re: Is this something new?
Like he said, I'd take the phone option, much easier to feed them over the phone, you just chat and act like an office buddy, make jokes, by the time the questions roll around they already like you and have decided to give you an increase anyways.
The reality is if your account is in good standing it's really up to the reps mood and how much they like you to how much of an increase you get. The standards are a joke. They just check to see if you stutter and hang up, or if you say "I don't have any inventory, I'm drop-shipping from China". If you don't do those things, they give you some kind of increase, but the amount is determined by the reps mood, like I said.
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