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Old 08-21-2017
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Default Glitch? International order tracking # not working?

First off, this isn't a problem on only 1 account. This is an issue with two accounts.

I charge XX for shipping. I paid for shipping and continued processing orders for both accounts. I noticed that these two specific (on two different accounts, different customers) weren't being marked shipped with tracking. I tried to manually add the tracking number and it said that it was already associated with another order and cannot be added.

Maybe just a temp. glitch?

Does anyone know a customer support/bug report link or email address to contact eBay about this? I had to just manually mark them as shipped (without tracking attached) and ship them out.

I stupidly didn't record the tracking # on a piece of paper but I know there's a page that shows all labels purchased but its hard to navigate to.

Thanks
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Old 08-21-2017
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Default Re: Glitch? International order tracking # not working?

Sounds like a glitch - tried a different browser?
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Old 08-22-2017
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Default Re: Glitch? International order tracking # not working?

what browser you're using ?. Try to clean cookies and see if its work
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