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Old 10-22-2017
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Default eBay new October rules - contact info removed

New rules for October 2017 - (UK)

All contact information to be removed from listings, this includes any contact details in logos.

My question is is there a way to allow buyers to contact you off eBay without breaking the new rules?

If you share contact info by eBay messages you get bounced.

They are trying to keep everything tightly confined to eBay only.
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Old 10-22-2017
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Default Re: eBay new October rules - contact info removed

eBay is under financial pressure to keep more sales on platform for the simple fact they have had several quarters of lackluster earnings. Aside from maybe including a card with your contact details within each other or sending them an email, anything you do that potentially breaks the rules on site as EB sees it might cause problems. Clearly they have been scanning messages for any hint of off-eBay transactions, and are known for being quite strict about it.
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Old 10-22-2017
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Default Re: eBay new October rules - contact info removed

Quote:
Originally Posted by NZT View Post
New rules for October 2017 - (UK)

All contact information to be removed from listings, this includes any contact details in logos.

My question is is there a way to allow buyers to contact you off eBay without breaking the new rules?

If you share contact info by eBay messages you get bounced.

They are trying to keep everything tightly confined to eBay only.

write your email address and contact infor on word and screenshot ,attach and send it to your buyer in ebay message
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Old 10-22-2017
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Default Re: eBay new October rules - contact info removed

Quote:
Originally Posted by nickopedia View Post
Clearly they have been scanning messages for any hint of off-eBay transactions, and are known for being quite strict about it.
Yeah, I was reading their update a while back and they mentioned charging final value fees JUST FOR MENTIONING an outside sale! hahaha

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Old 10-22-2017
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Default Re: eBay new October rules - contact info removed

Post transaction you will have access to the buyers email address. You can send your contact details.

You can also include your contact details on a business card along with each item you post out.

I wouldn't risk giving out (or even inferring) any trade outside ebay as there are lots of reports of suspensions as of recent due to this violation.
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Old 10-23-2017
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Default Re: eBay new October rules - contact info removed

People are even getting message sending bans
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Old 10-24-2017
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Default Re: eBay new October rules - contact info removed

I think the safest way is to let customers just buy the first stuff on eBay, then after that the 2nd orders they can buy direct from you.

I would be nervous to try to do a sale outside of eBay because they have been banning people for a ferw months now even innocent messages.

So once you made the sale, send them a direct email that gives them incentive to buy from you.
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