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-   -   How to issue a partial refund (https://www.aspkin.com/forums/ebay-discussion/114277-how-issue-partial-refund.html)

wkang87 01-27-2018 10:39 PM
How to issue a partial refund
 
I had a buyer saying something being defective on the item and agreed to issue a partial refund and buyer was happy about it.
How do I do this?

kirkland 01-27-2018 11:48 PM
Re: How to issue a partial refund
 
After they initiate a return request, you'll see the option to offer your buyer a partial refund appear in the case as a way to respond to the return request.

Alternatively, use PayPal.

WEI 01-28-2018 06:02 AM
Re: How to issue a partial refund
 
^ kirkland is correct, or you can manually send the refund through paypal, go the transactions details and there should be a refund option there, input your desired amount to be refunded. That;s it :)

dallis 01-28-2018 12:54 PM
Re: How to issue a partial refund
 
Don't wait for them to open a case, just go to the PP transaction and choose the refund amount.

Get it done before they get PO'ed and want to return it and get a full refund.

SaiJin 01-28-2018 02:12 PM
Re: How to issue a partial refund
 
Go to transaction, click refund, adjust the $ amount and submit.


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