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Buyer return to steal account address and people live there ⊗⊗⊗⊗ the name and sign
 

I have an eBay case that buyer want to return by saying item is not authentic. After I provide all proof that store and online customer service all proved authentic, eBay still judged in buyer’s favor. Of course, no surprise, right? My return address was not shown in the case when buyer open the request. Ebay probably send buyer a return label with my name but wrong address on it. Person live at that address signed the package with a random name (not my name, not his real name). I have called their apartment management building and there is no such person live there as he told USPS.

What shall I do next? I have sent him a mail asked him to send item to me or return to shipper before I know he used a ⊗⊗⊗⊗ name to sign the package. Now I don’t think he will respond to my letter if he used ⊗⊗⊗⊗ name to sign for the package.

Any suggestion would be appreciated. Thank you.

Re: Buyer return to steal account address and people live there ⊗⊗⊗⊗ the name and sig
 

Sorry for the typo, buyer return to stealth account address.

Re: Buyer return to steal account address and people live there ⊗⊗⊗⊗ the name and sig
 

I'm very sorry this happened to you, but here's the end result: you're sc**wed.

Using somebody else's address is felony mail fraud unless you have their permission to do so. You can check the postal regs if you doubt it. Last thing you want to do is bring attention to that.

You should have accepted the return and sent a return label. Now you're out the money and the item both. Being stubborn in these cases is cutting off your nose to spite your face. It never turns out well.

Re: Buyer return to steal account address and people live there ⊗⊗⊗⊗ the name and sig
 

Signing for other people's package using ⊗⊗⊗⊗ name is allowed? Not sure if police report will help. Any suggestions?

Package is correctly addressed to my name but wrong address. The apt building change tenants all the time.

Re: Buyer return to steal account address and people live there ⊗⊗⊗⊗ the name and sig
 

That happens all the time. The way it works at apartment complexes is that main desk signs for all the packages. They don't come to your door; you just pick the packages yourself at front office.

Re: Buyer return to steal account address and people live there ⊗⊗⊗⊗ the name and sig
 

I talked to the office and the office said they did not sign for the package and the name he used is also not somebody works there.

If this is low value item, I would let it go. But this is pretty valuable item, it might even worth to fly there.:rolleyes:

Re: Buyer return to steal account address and people live there ⊗⊗⊗⊗ the name and sig
 

Who's the carrier? Call them up, ask them where did they deliver the package.

Re: Buyer return to steal account address and people live there ⊗⊗⊗⊗ the name and sig
 

It is USPS I don't know if they will really knock the door to ask for package back.

Re: Buyer return to steal account address and people live there ⊗⊗⊗⊗ the name and sig
 

This is a kind of risk using stealth accounts ...
You have to live with that ...
What do you expect ? ⊗⊗⊗⊗'s adress guy to return you back the item ?
Postpone it and go ahead ...

Re: Buyer return to steal account address and people live there ⊗⊗⊗⊗ the name and sig
 

@OP, what category of item sold?

Re: Buyer return to steal account address and people live there ⊗⊗⊗⊗ the name and sig
 

LOL same thing happened to me except the account sold to me by forum seller had the guys real name and address he messaged me and returned 2 items to me worth $100 each, LOL BUT I lost the account (permanent ban) so I would have rather he kept the item and not messaged me that packages keep showing up there. The way to fix this is to NOT LET EBAY ship return label, I forget exactly where it is but all my accounts have it checkmarked that I will provide label. Problem solved.

Re: Buyer return to steal account address and people live there ⊗⊗⊗⊗ the name and sig
 

I would've kept the item too if my address was being used by some random ecommerce seller. Who's really being unethical?

Re: Buyer return to steal account address and people live there ⊗⊗⊗⊗ the name and sig
 

Will you ⊗⊗⊗⊗ a name and sign for a package which has totally different person's name?

Re: Buyer return to steal account address and people live there ⊗⊗⊗⊗ the name and sig
 

We have package shows up at our door for different persons name or neighbor's address. We either put "wrong address" on the package for USPS to return to shipper or bring to neighbor's house and told them carrier accidentally drop to our place. :)

Re: Buyer return to steal account address and people live there ⊗⊗⊗⊗ the name and sig
 

I expect he refused the package since it has other person's name and return to shipper. This is what we did for all package sent to us by mistake.
Probably I should not expect people are all like us, but I never thought people would not.

Re: Buyer return to steal account address and people live there ⊗⊗⊗⊗ the name and sig
 

You can't know under what circumstances signed and picked up .
(Too many people inda house , too many appartments in this adress , an indeed fraudelent action or an angry guy about this continuous situation and so many other excuses)
The only way to avoid this stress is :
Use a real adress or deal with that.
Or as someone above mentioned before do not allow ebay to issue return labels.
Handle it BEFORE ebay ...

Re: Buyer return to steal account address and people live there ⊗⊗⊗⊗ the name and sig
 

Item has gone im afraid, its the risk you take if you use a stealth address you dont have access to. I sort returns or just issues out by emailing them through paypal and sorting something out and its surprisingly successful.
you mentioned getting the police involved and getting a report because they signed with a wrong name i hope your not being serious? !!

Re: Buyer return to steal account address and people live there ⊗⊗⊗⊗ the name and sig
 

Well eBay don't care who signed for it as long as it says delivered you have to issue refund

You been using their address and you expecting from them to give you your parcel? They may give you but also take matter to police

Re: Buyer return to steal account address and people live there ⊗⊗⊗⊗ the name and sig
 

This is actually a very specific unit number on the address. So it would be very easy to identify I think.

Totally understand. eBay always let buyer to return no matter what.

Re: Buyer return to steal account address and people live there ⊗⊗⊗⊗ the name and sig
 

i just forwarded stealth addy to my real . I do this when setting up account . then if ever a return it still comes bak to me ..

Re: Buyer return to steal account address and people live there ⊗⊗⊗⊗ the name and sig
 

You can’t forward from an address that isn’t yours.

Re: Buyer return to steal account address and people live there ⊗⊗⊗⊗ the name and sig
 

If use postal office forwarding service, they will send a letter to the stealth address to confirm first, right? How do you get that letter?

Thank you.

Re: Buyer return to steal account address and people live there ⊗⊗⊗⊗ the name and sig
 

This has been a problem for a while now and platforms like Amazon is actually shutting down those accounts. I wouldn't be surprised if eBay is going to follow after soon or later.

You can't just use a person's address like that. Try to use a mailing address that you have access to. This is definitely not that hard to figure out.

In the stealth guide, it says use a PO box address or UPS, etc... plenty plenty of options.

About your package, if it's THAT expensive then fly over and talk to the guy... or talk to the mailman that delivered it. This is tough because you are not in the right either.

Re: Buyer return to steal account address and people live there ⊗⊗⊗⊗ the name and sig
 

The address was not created by me. Since I never had any return before, I forgot to add return address to the account. My item is 100% problem free, so never expect the buyer will abuse the return. My bad. Never thought of that.

I thought people will refuse the package if not addressed to them. Like what I said, if package delivered to me require signature, I will immediately tell delivery person it is not my package. We don't have such person here, please return to sender.

If item delivered to our address by mistake but without signature required, I never kept any single item that belong to other person. I either brought to neighbor if they are not too far or told USPS to resend to correct address.

I just thought every one will do this. I never thought it could be otherwise.

Re: Buyer return to steal account address and people live there ⊗⊗⊗⊗ the name and sig
 

Pfftt....people are not honorable.

:comp5:

Re: Buyer return to steal account address and people live there ⊗⊗⊗⊗ the name and sig
 

Might this action pulls a trigger ...

How do you know about buyer's reaction when returned item comes back to him again ?
If he get piss off ?
If reports you on ebay ?
1 time 2 times then ... booom

Its better to loose the parcel m8 if your account worths to stay alive imho !

Re: Buyer return to steal account address and people live there ⊗⊗⊗⊗ the name and sig
 

USPS only forwards mail for 6 months after you fill out the application.

Also this could get you in a ton of legal trouble.

Re: Buyer return to steal account address and people live there ⊗⊗⊗⊗ the name and sig
 

I was curious about that and apparently mail forwarding scams are common for identity thieves. Given the party isn’t at the address, you’d technically be lying on the form. Yes it’s your mail but you never had the right to receive it there in the first place.

"The person who prepares this form states that he or she is the person, executor, guardian, authorized officer, or agent of the person for whom mail would be forwarded under this order. Anyone submitting false or inaccurate information on this form is subject to punishment by fine or imprisonment or both under Sections 2, 1001, 1702 and 1708 of Title 18, United States Code."

A person submitting a false change of address form may be imprisoned for up to five years, or more in certain instances, plus subjected to a fine up to $250,000. The charges may be obstruction or mail, theft or mail, and/or making a false statement.“

So yeah, get a post office box or something. Even a digital box that accepts packages you can have forwarded. Not worth the possible issues down the line.

Re: Buyer return to steal account address and people live there ⊗⊗⊗⊗ the name and sig
 

Well, you should add an alternate address before actually changing the original address in the account.
Then later on set the alternate address as a primary.