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Re: item says out for delivery
 

I wouldn't hold anyone responsible. But to avoid a loss I would try anything I could to get my money back with that being said anything lost by the postal service should be covered by eBay whether it be a seller or buyer. IMO

Re: item says out for delivery
 

I fought and won almost all cases as well and thats how i ended up here. If a buter loses a case on ebay there is a chance that they can always open ip a case on paypal or chargeback which are both worse than ebay cases. I have now taken the approach of just bending over and lightly lubing my anus

Re: item says out for delivery
 

I have had bad luck recently now I currently have a package that is still in transit for 2 weeks now...buyer opened a case...tracking says in transit...USPS sux btw...anyways will I be out the money since the postal service lost the package? I've never had this situation before they have all gotten delivered...

Re: item says out for delivery
 

if the item is cheap i personally would just refund the buyer take the loss and move on. if the item does eventually reach the buyer just tell them to ship it back to you, in most cases they wont but its worth a try.

Re: item says out for delivery
 

OP is the sender, it is up to them to claim from carrier.
I do not see any other answer but that to this question.........

Re: item says out for delivery
 

As a buyer you dont really have a time frame, everyone is on your side . You cant get negative feedback in anyway. Ebays return policy is 30 days but it cant be enforced in anyway since paypal and credit card chargebacks allow up to 6 months. I wouldnt worry about it i have had items that take longer than 2-3 weeks to arrive but they usually do. You can go ahead and add the tracking to your text alerts and also file a missing mail claim to see if it speeds anything up. But yes you have 6 whole months to get that item delivered without begative impact to you.

Re: item says out for delivery
 

You can't say you wouldn't hold anyone responsible, while also saying you'd try anything you can to get your money back. Which is holding the seller responsible for the loss. Ebay isn't going to cover it, right? The person shipping it, no matter what, is responsible, and you would open a case of item not received. Right? That case, means the SELLER will be held responsible, and no matter what, will have to refund you your money. Now, it's you that shipped an item out, and it hasn't been received, but you STILL want to hold the SELLER responsible. Sellers really do have a ****ty lot on ebay don't they? Buyer doesn't receive it, we lose. Buyer ships back and seller doesn't receive it, we STILL lose.

The loss is on you in this case. You shipped it. you lost it. So eat it, just as every single seller has had to do, since time eternity.

Re: item says out for delivery
 

By the way. This was my main question. You said it's not the buyers fault if the post office lost their return. Therefor, if you ever buy something again, and the post office loses it, you better not open a case against the seller, because, as you've clearly admitted here, it's NOT the sellers fault if the postal service loses their shipment. Right? Can't have your cake and eat it too. :dance:

Re: item says out for delivery
 

You have to contact the destination PO within a day or two of the problem, or else they'll say it's been too long, that no one will remember.

Re: item says out for delivery
 

if the seller sends and carrier loses, the seller claims from carrier.

if buyer returns and carrier loses, the buyer claims from carrier..........

this forum is primarily for sellers so...on what planet is the seller at fault for what you shipped back??

Re: item says out for delivery
 

Contact the seller than the shipping company. Sometimes they forget to update the system

Re: item says out for delivery
 

Update: Got refunded ayyy

Re: item says out for delivery
 

USPS ? If so not surprising ...Good ole USPS strikes again :/

Re: item says out for delivery
 

USPS owes me! do you know how many thousands iv lost with those cvnts THOUSANDS!

Re: item says out for delivery
 

Congrats on the small win :thumb:

Re: item says out for delivery
 

Who refunded you?

Re: item says out for delivery
 

ebay rep, but honestly i think they only did cause its probs considered a "courtesy refund" since this was the first time i ever complained on that account...but hell it aint my fault if USPS loses it. God I hate USPS sooooo much they literally just delivered there own free boxes I ordered somewhere else..tracking said delivered even the free boxes dont show up FML