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sold something to canada...stuck in customs?
 

i sold something to canada and now the package is stuck in customs. Literally the package was the size of a iphone box...does this mean if the customer doesnt get it im out the money?

Re: sold something to canada...stuck in customs?
 

Yeah, pretty much.

If you shipped with Priority Mail you may be able to file an insurance claim. I'm not sure if insurance would cover something being taken by customs. Was it US or Canada customs?

Re: sold something to canada...stuck in customs?
 

You shipped from USA to Canada or other place to Canada?

Re: sold something to canada...stuck in customs?
 

USA TO CANADA so its CANADA customs.

Re: sold something to canada...stuck in customs?
 

If it's in Canada customs, only 3 outcomes really 1) it gets to customer after inspection 2) it gets returned to you for whatever reason usually muddled custom declaration or postage issue or 3) it gets seized/destroyed for suspicious reasons.

Insurance will cover if there is damage or loss but if it gets seized/destroyed, I think you'll in for trouble.

Hopefully it is just a temporary delay for inspection

Re: sold something to canada...stuck in customs?
 

Last scan was:

SEPT 10TH, 2018
4:57 AM
CUSTOMS CLEARANCE, CANADA

Re: sold something to canada...stuck in customs?
 

Then why are you worried? It was just scanned yesterday.

Re: sold something to canada...stuck in customs?
 

phaz is 100% correct - yesterday....that's hardly a "delay" - quite normal

Re: sold something to canada...stuck in customs?
 

I would give it a few days

Is what you sold above board?

Re: sold something to canada...stuck in customs?
 

Ok I will relax. But heres one that I have never seen in my life happen.

https://ibb.co/dibCep

Re: sold something to canada...stuck in customs?
 

Its from china?
Thought it was usa... would think that someone in china declared it something else than what it actually was.

I know customs in canada can be kinda strict. Especially with electronics due to their recycling policy and battery laws.

Probably why it was sent back.

Re: sold something to canada...stuck in customs?
 

LOL, I thought that you had it stuck there for 2 weeks.

I know normal mail can take 3 weeks to get to Canada from USA, but this is barely yesterday and in clearance queue.

You should be fine.

PS: You have signature confirmation on it, don't you?

Re: sold something to canada...stuck in customs?
 

Agreed with CJ. Their shipments are always declared wrong. Wrong item, way underdeclared, and usually sent as a gift. USA is okay with it but Canada isn't. :/