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New feature of Service Statistics. Any experience?
 

I got an e-mail back in Oct/2018 with regard to two quotas:

1. Quota of returns (item not as described).

2. Quota of item not received.


There are 4 measurements for this (low - normal - high - very high). My quotas were labeled as very high. The e-mail stated that the consequences of this are extra selling fees for items listed in the categories, where this quotas are relevant. The e-mail also stated that these extra selling fees will only be applied to items listed directly on eBay.com - eBay.ca - eBay.co.uk (I sell exclusively on eBay.de btw).


So according to eBay, the only consequence is higher selling costs when I list on their international websites.


Do you think those two quotas will result in account suspension? I don't know why, but I feel eBay has some hidden intent behind creating this new measurement :bump:


What do you think? Is the end goal to grasp some extra cash from sellers? Or will that be used to boot people off the platform?

Re: New feature of Service Statistics. Any experience?
 

2. Quota of item not received. = adjusted domestic shipping rates. Usually to 2 weeks. Which would explain your ranking.

Re: New feature of Service Statistics. Any experience?
 

I have many seller accounts and have never received such an email. Maybe it's being sent to sellers with higher than normal return levels?

Re: New feature of Service Statistics. Any experience?
 

Go to your seller cockpit --> hover the mouse over Performance --> Service Statistics.