Don't Fall Below Standard! Criminal fees!

TheRealist · #1 03-13-2019

So one of my accounts fell below standard due to 3 cases out of like 1000 being decided in the customers favor (honestly the customers just called eBay before I could respond)
So Im working diligently of course and extra hard on this account to get it restored....
I go to pay fees, Lo And Behold, eBay is charging an ADDITIONAL 4% ON FINAL VALUE FEES! Due to Being Below Standard!
Each transaction in small bold letters (additional 4% fee due to below standard)
Thats criminal!
Thats a lot! THAT IS AN ADDITIONAL 4% ON TOP OF THE NORMAL SELLER FEES!!

I can sustain a successful business model but how can I keep selling like this?
Advice my fellow bros and sis?
Thanks

agent006140 · #2 03-13-2019

any time a buyer open a dispute,dont get Ebay involved.
14% FVF is for substandard seller,next step is suspend your selling privilege.

yankee · #3 03-13-2019

Dont go below stands. Pretty simple stuff man. Your excuse is nothing more than an excuse. They called ebay because you did not respond for days. Dont do that.

ebaystealth1974 · #4 03-13-2019

1000 cases?! Cheese us christ!

Start running you business the proper way and you wont be below standard.

agent006140 · #5 03-13-2019

Quote:

Originally Posted by ebaystealth1974

1000 cases?! Cheese us christ!

Start running you business the proper way and you wont be below standard.

cant you read?
it is 3 out of 1000 cases

JamesNorth101 · #6 03-13-2019

It does sound like you gave had 1000’s cases opened against you and you have lost 3. Having 1000 cases opened against you isn’t great

Jennifer91 · #7 03-13-2019

Also under seller hub for Performance it has seller metrics.

If you go in the red bar for "Item not received requests" and still delivered do you pay a fee if it goes at the 1%? Because at times, it's delivered and buyers still open up. I had a few buyers open these up for the wrong seller. Even if it closes in your favor how does this play into it?

I think this 4% is just another money grab.

TheRealist · #8 03-13-2019

Pardon guys! I meant I had 3 cases decided against me out of like 1000 transactions.
I have had around 7-8 cases opened in TOTAL, but 3 decided against me- Out of 1000 transactions- Lead to below standard.

NOT 1000 Cases Opened.
lol
And I have definitely learned my lesson.
I def became complacent.
Thanks

Jennifer91 · #9 03-13-2019

Quote:

Originally Posted by TheRealist

Pardon guys! I meant I had 3 cases opened out of like 1000 transactions.
NOT 1000 Cases.
lol
And I have definitely learned my lesson.
I def became complacent.
Thanks

I figured this part, most didn't.

As some said, don't let ebay close it for you. You don't want that!

TheRealist · #10 03-14-2019

I've decided to keep selling on this account-- Its going to take some work...And some fees...Hmmm

phaz0rz · #11 03-14-2019

You can get past it. They warned us like a year ago they were going to start punishing accounts that go below standard with higher fees. Accounts that fall below standard usually end up costing eBay the most money, so I can't blame them for doing this.

agent006140 · #12 03-14-2019

There are more sellers than buyers ,Ebay would not be hurting if some left

phaz0rz · #13 03-14-2019

Quote:

Originally Posted by agent006140

There are more sellers than buyers ,Ebay would not be hurting if some left

No there aren't.

**SaiJin** · #14 03-14-2019

Quote:

Originally Posted by agent006140

There are more sellers than buyers ,Ebay would not be hurting if some left

That's a very wrong statement.

The majority of human beings are consumers.
A very small % are creators.

If it's the other way around, this country wouldn't be as rich as it is.

meloncoly · #15 03-14-2019

They've really put the squeeze on sellers. They've also reduced the discount you get as a top rated seller. It's very annoying but you really have no choice but to refund every buyer for everything if they want it. Even if they are obviously scamming you. The extra fees are just not worth it.

agent006140 · #16 03-15-2019

Quote:

Originally Posted by phaz0rz

No there aren't.

yes,there are more than you and I know,think of the buyers who are resellers!

Sunspot144 · #17 03-15-2019

Quote:

Originally Posted by agent006140

yes,there are more than you and I know,think of the buyers who are resellers!

Bro, way more buyers than sellers, unless you think everyone sells on ebay...

phaz0rz · #18 03-15-2019

Quote:

Originally Posted by agent006140

yes,there are more than you and I know,think of the buyers who are resellers!

It's still nowhere close. I don't know where you're getting your statistics but they're flat out wrong.

Imagine how many people there are shopping in the average Wal-Mart compared to the number of people who own that Wal-Mart. The ratio is similar on eBay and Amazon.

james13v · #19 03-17-2019

Quote:

Originally Posted by agent006140

yes,there are more than you and I know,think of the buyers who are resellers!

please just stop digging that hole. Just stop. STOP

james13v · #20 03-17-2019

Quote:

Originally Posted by TheRealist

Pardon guys! I meant I had 3 cases decided against me out of like 1000 transactions.
I have had around 7-8 cases opened in TOTAL, but 3 decided against me- Out of 1000 transactions- Lead to below standard.

NOT 1000 Cases Opened.
lol
And I have definitely learned my lesson.
I def became complacent.
Thanks

ok, but 3 out of 1000 would STILL not make you below standard. So you aren't telling us something. that's .30%. To qoute ebay.

Top Rated 0.30% or less

So, tell us what you aren't telling us.

agent006140 · #21 03-17-2019

correct me If I am wrong,if buyer opens a case and Ebay ends up having to intervene,it is one strike against you.
3 strikes will get you a lower rating?

**SaiJin** · #22 03-17-2019

Yep, that's correct.