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Originally Posted by GreenBean (Post 1004702)

Ah, you have no access to your new address?

What are your feelings about this buyer?

Will they play along with you?

:juggle:

Originally Posted by MrAnon (Post 1004709)

I have an option on ebay to add a New return address, but would that be a wise approach?

Originally Posted by MrAnon (Post 1004715)

Banned? Well I did have N ebay account years ago with my address so would it be a problem?!

Originally Posted by MrAnon (Post 1004715)

Banned? Well I did have N ebay account years ago with my address so would it be a problem?!

Originally Posted by phaz0rz (Post 1004741)

There wouldn't be any problems adding your own address as a return address, I can assure you. Doesn't matter if the address has been used on eBay before.

Alternatively, if you aren't comfortable with the risk, you can do what the person above says. Make a label outside of eBay, email it to your buyer, and upload the return tracking number to eBay.

Originally Posted by dbhana121 (Post 1004747)

Are you sure there's no issues with adding a previous banned ebay/PP address?

Can anyone else confirm this, as i was under the impression using a previous address linked to a banned account causes limitations.

Originally Posted by phaz0rz (Post 1004755)

I'm sure since I have the same return address on all 3 of my business accounts, which coincidentally in the same address I used on my personal account years ago. 4+ years now going strong with one of those accounts just accepted into managed payments.

I don't add it as the registered address in eBay account settings, just as a return address. I'm guessing the reason eBay doesn't link sellers by return addresses is fulfillment companies. There are potentially hundreds of sellers that could be using the same warehouse, with none of those sellers associated with each other.

Originally Posted by dbhana121 (Post 1004762)

Oh right, i always thought there would be a link. What about PayPal, do you add the same address?

And a home address is fine, it doesn't need to be a warehouse one?

Originally Posted by phaz0rz (Post 1004779)

I don't touch the Paypal account - just add my real address as one of the options in my eBay returns dashboard. eBay will allow you to add as many return addresses as you want since some sellers have items shipping from multiple locations.

And yeah, we use our home address which isn't a warehouse.

Originally Posted by phaz0rz (Post 1004790)

I use LLC names so I can't say with 100% certainty. With that said, the chances of them linking you by a common name when they don't link you by a common return address have to be very slim.

Add " - returns" to the end of your name and then it would be unique to eBay. If banned name was "John Smith" I would be comfortable using "John Smith - Returns".

Originally Posted by phaz0rz (Post 1004800)

No doubt.

I started doing it the way I'm talking about when eBay made it a requirement (on USA ebay, at least) for sellers to offer free returns in order to be Top Rated Plus. Since they started doing that, returns on our business accounts are automatically approved with eBay automatically sending a return label when the buyer opens the request. On our personal accounts we are still able to print a label externally and upload the info to eBay, but we are no longer given the option to do that on our business accounts since eBay approves and sends a label immediately.

So if I didn't add a valid address to our business accounts all of our returns would be going to a stealth address without an opportunity for us to intervene. :s