Retuning an item?!?! Ebay Address help

[MrAnon]

Ofc a person would like to retun his item, when I accpect retun it informs me of the label cost, and ofc theirs the retun address of the 'stealth account' not my own

Will it an issue to add my own on ebay? How do I deal with this

[GreenBean]

Ah, you have no access to your new address?

What are your feelings about this buyer?

Will they play along with you?

[MrAnon]

Originally Posted by GreenBean

Ah, you have no access to your new address?

What are your feelings about this buyer?

Will they play along with you?

I have an option on ebay to add a New return address, but would that be a wise approach?

[GreenBean]

Originally Posted by MrAnon

I have an option on ebay to add a New return address, but would that be a wise approach?

So long as it is not a banned eBay address.

Can you do this?

[MrAnon]

Banned? Well I did have N ebay account years ago with my address so would it be a problem?!

[karimlecavalier]

Originally Posted by MrAnon

Banned? Well I did have N ebay account years ago with my address so would it be a problem?!

you can print external label and you put any address you want and upload this label in the return case.

[phaz0rz]

There wouldn't be any problems adding your own address as a return address, I can assure you. Doesn't matter if the address has been used on eBay before.

Alternatively, if you aren't comfortable with the risk, you can do what the person above says. Make a label outside of eBay, email it to your buyer, and upload the return tracking number to eBay.

[phaz0rz]

Originally Posted by MrAnon

Banned? Well I did have N ebay account years ago with my address so would it be a problem?!

No, it wouldn't cause a problem.

Originally Posted by phaz0rz

There wouldn't be any problems adding your own address as a return address, I can assure you. Doesn't matter if the address has been used on eBay before.

Alternatively, if you aren't comfortable with the risk, you can do what the person above says. Make a label outside of eBay, email it to your buyer, and upload the return tracking number to eBay.

Are you sure there's no issues with adding a previous banned ebay/PP address?

Can anyone else confirm this, as i was under the impression using a previous address linked to a banned account causes limitations.

[phaz0rz]

Originally Posted by dbhana121

Are you sure there's no issues with adding a previous banned ebay/PP address?

Can anyone else confirm this, as i was under the impression using a previous address linked to a banned account causes limitations.

I'm sure since I have the same return address on all 3 of my business accounts, which coincidentally in the same address I used on my personal account years ago. 4+ years now going strong with one of those accounts just accepted into managed payments.

I don't add it as the registered address in eBay account settings, just as a return address. I'm guessing the reason eBay doesn't link sellers by return addresses is fulfillment companies. There are potentially hundreds of sellers that could be using the same warehouse, with none of those sellers associated with each other.

Originally Posted by phaz0rz

I'm sure since I have the same return address on all 3 of my business accounts, which coincidentally in the same address I used on my personal account years ago. 4+ years now going strong with one of those accounts just accepted into managed payments.

I don't add it as the registered address in eBay account settings, just as a return address. I'm guessing the reason eBay doesn't link sellers by return addresses is fulfillment companies. There are potentially hundreds of sellers that could be using the same warehouse, with none of those sellers associated with each other.

Oh right, i always thought there would be a link. What about PayPal, do you add the same address?

And a home address is fine, it doesn't need to be a warehouse one?

[phaz0rz]

Originally Posted by dbhana121

Oh right, i always thought there would be a link. What about PayPal, do you add the same address?

And a home address is fine, it doesn't need to be a warehouse one?

I don't touch the Paypal account - just add my real address as one of the options in my eBay returns dashboard. eBay will allow you to add as many return addresses as you want since some sellers have items shipping from multiple locations.

And yeah, we use our home address which isn't a warehouse.

[karimlecavalier]

Originally Posted by phaz0rz

I don't touch the Paypal account - just add my real address as one of the options in my eBay returns dashboard. eBay will allow you to add as many return addresses as you want since some sellers have items shipping from multiple locations.

And yeah, we use our home address which isn't a warehouse.

what about my real name (banned) in the return address?

[karimlecavalier]

Originally Posted by phaz0rz

I use LLC names so I can't say with 100% certainty. With that said, the chances of them linking you by a common name when they don't link you by a common return address have to be very slim.

Add " - returns" to the end of your name and then it would be unique to eBay. If banned name was "John Smith" I would be comfortable using "John Smith - Returns".

and the safest option is to upload external label and we have peace of mind

[karimlecavalier]

Ahh I understand, I prefer always to have personal account it has less stress

Originally Posted by phaz0rz

No doubt.

I started doing it the way I'm talking about when eBay made it a requirement (on USA ebay, at least) for sellers to offer free returns in order to be Top Rated Plus. Since they started doing that, returns on our business accounts are automatically approved with eBay automatically sending a return label when the buyer opens the request. On our personal accounts we are still able to print a label externally and upload the info to eBay, but we are no longer given the option to do that on our business accounts since eBay approves and sends a label immediately.

So if I didn't add a valid address to our business accounts all of our returns would be going to a stealth address without an opportunity for us to intervene.

[bman707]

No need to put your real name just use your real adress as a return address also what if someone had an eBay account with that adress was banned then someone new moved in and made an eBay they would be banning a lot of innocent people people move everyday