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How to deal with this bad customer?
 

She is not happy with my product and want me to refund in full + compensation for wasting her time.

What should I do?

Re: How to deal with this bad customer?
 

Refund her money and ban her, send her an extra penny for her time.

Re: How to deal with this bad customer?
 

Just be professional and refund + add her to your BBL. She is not entitled to a single cent more. If she pushes it, then call eBay and open a case against her for making unreasonable demands.

Re: How to deal with this bad customer?
 

Angry customers are usually stupid customers and can be outsmarted. Damages beyond purchase are on them. No get out of jail free cards.

Re: How to deal with this bad customer?
 

Do we have any thing on buyer agreement which I can quote to argue this? By looking at her details, it seems like she knows more than me about legal stuff and may ask for a significant compensation anytime. I already refunded in full.

Re: How to deal with this bad customer?
 

Dont sweat it. I have. Whatre they gonna do, honestly. Court fees alone outweigh anything anyone sells here.

Re: How to deal with this bad customer?
 

Ring eB and :bump:

Re: How to deal with this bad customer?
 

Did you blow up their house?

Re: How to deal with this bad customer?
 

She's trying to make second income by buying stuff on eb I guess

Re: How to deal with this bad customer?
 

Yea, most likely you can't win this, so get your product back, refund her and block.

Nothing less nothing more.

Re: How to deal with this bad customer?
 

Never give in to threats (especially legal ones) spouted by customers. eBay already has policies in place for prohibiting buyers from making unreasonable demands or threats. If she does, and you report her, eBay may take action.

Once you refund, you are done. Period. Block & move on with your business.

Re: How to deal with this bad customer?
 

She really want to play games and sending private emails.

Re: How to deal with this bad customer?
 

Just block her... and click on the report button.

Re: How to deal with this bad customer?
 

Contact ebay, get her kicked off.

She is just bluffing, once she has been refunded that is all you need to do.

Re: How to deal with this bad customer?
 

Not worth the energy of actively fighting - refund, block, etc

All valid advice given