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Old 06-25-2019
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Angry How to deal with this bad customer?

She is not happy with my product and want me to refund in full + compensation for wasting her time.

What should I do?
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Old 06-25-2019
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Default Re: How to deal with this bad customer?

Refund her money and ban her, send her an extra penny for her time.
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Old 06-25-2019
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Default Re: How to deal with this bad customer?

Just be professional and refund + add her to your BBL. She is not entitled to a single cent more. If she pushes it, then call eBay and open a case against her for making unreasonable demands.
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Old 06-25-2019
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Default Re: How to deal with this bad customer?

Angry customers are usually stupid customers and can be outsmarted. Damages beyond purchase are on them. No get out of jail free cards.
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Old 06-25-2019
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Default Re: How to deal with this bad customer?

Do we have any thing on buyer agreement which I can quote to argue this? By looking at her details, it seems like she knows more than me about legal stuff and may ask for a significant compensation anytime. I already refunded in full.
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Old 06-25-2019
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Default Re: How to deal with this bad customer?

Dont sweat it. I have. Whatre they gonna do, honestly. Court fees alone outweigh anything anyone sells here.
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Default Re: How to deal with this bad customer?

Quote:
Originally Posted by Sunspot144 View Post
Dont sweat it. I have. Whatre they gonna do, honestly. Court fees alone outweigh anything anyone sells here.
Ring eB and
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Old 06-25-2019
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Default Re: How to deal with this bad customer?

Did you blow up their house?
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Old 06-25-2019
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Default Re: How to deal with this bad customer?

Quote:
Originally Posted by Sunspot144 View Post
Did you blow up their house?
She's trying to make second income by buying stuff on eb I guess
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Old 06-25-2019
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Default Re: How to deal with this bad customer?

Yea, most likely you can't win this, so get your product back, refund her and block.

Nothing less nothing more.
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Default Re: How to deal with this bad customer?

Never give in to threats (especially legal ones) spouted by customers. eBay already has policies in place for prohibiting buyers from making unreasonable demands or threats. If she does, and you report her, eBay may take action.

Once you refund, you are done. Period. Block & move on with your business.
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Old 06-25-2019
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Default Re: How to deal with this bad customer?

Quote:
Originally Posted by nickopedia View Post
Never give in to threats (especially legal ones) spouted by customers. eBay already has policies in place for prohibiting buyers from making unreasonable demands or threats. If she does, and you report her, eBay may take action.

Once you refund, you are done. Period. Block & move on with your business.
She really want to play games and sending private emails.
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Old 06-25-2019
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Default Re: How to deal with this bad customer?

Just block her... and click on the report button.
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Default Re: How to deal with this bad customer?

Contact ebay, get her kicked off.

She is just bluffing, once she has been refunded that is all you need to do.
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Old 06-25-2019
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Default Re: How to deal with this bad customer?

Quote:
Originally Posted by haiauphisu15 View Post
She really want to play games and sending private emails.
Not worth the energy of actively fighting - refund, block, etc

All valid advice given
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