Forum

Originally Posted by nickopedia (Post 1026524)

It all comes down to the ability to spot these foo-foo items based on a photo, or some clue(s) in the listing. It takes someone intimately familiar with those items to make that determination.

As mentioned above regarding the timepieces, there are some really REALLY high end stuff out there that fools even industry insiders who handle them every day. I don't sell watches, but quite familiar with some other classes of collectibles such as Numismatics (coins) and Philately (stamps). In this field, there are some items that are literally 1:1 copies of the original; they can fool the experts at the certification houses. That's how far things have gotten now, and are getting even better with the rapid advancement in precision metallurgy, electroplating, and printing.

eBay is just not allowing the most common items they believe to be the most counterfeited by just anyone. Hence, there is a list if such items they will remove no matter if they are truly authentic. Since eBay can't tell the difference either, they err on the side of caution and just remove them anyway.

Originally Posted by james13v (Post 1026527)

I'm speaking to an ebay exec. I'm hoping he can do something about this. lol I'm still really hoping I can be considered an expert at some point. Say what you will, but ⊗⊗⊗⊗ ruin our industries. They taint the market. They scare people from buying on ebay. I constantly have people asking me if something is real. even tho my title, my description, and my disclaimer, say my stuff is real. and I've been selling for years. I used to tell them " check my feedback. Not a trace of suspicion." But now? I don't know. These guys have better feedback scores than I do... So clearly it means nothing anymore.

I don't blame them tho. They have good reason to suspect something on ebay is ⊗⊗⊗⊗.

Originally Posted by nickopedia (Post 1026530)

I agree that this is a problem for sellers and the industry as a whole. It causes all sorts of issues.

1. Sellers who have their items removed simply because eBay or someone else doesn't have the credibility in your items.

2. Buyers who question the authenticity of your items.

3. Bad press about counterfeits circulating that makes people nervous to buy, thus affecting sales.

4. Buyers who do buy and are not familiar with the item, but decide in their own mind it's ⊗⊗⊗⊗.

This creates a ecosystem with a lot of built-in paranoia, and for good reason. Sad, but that's where things are going due to more than a few bad actors.

The solution, if there is one is HOW to weed the BAD sellers from the GOOD ones? I think eBay could be doing a BETTER job vetting sellers in that area.

Originally Posted by james13v (Post 1026499)

So are we going to discuss "WTF I'm talking about", after you tried calling me out?
By the way.
I found yet another seller, selling the same few types of watches. By the way. YOu have to press "worldwide" under item location. So this is a straight up international conspiracy now. Croatia. UK, and now germany.

https://www.ebay.com/sch/tradenvint/...c&LH_PrefLoc=2

Originally Posted by mediainspiron (Post 1026541)

Leader2dark is arrogant because he makes a lot of money selling high end electronics. I would ignore him because he thinks he is too cool for everyone else. he probably is a fat bald loser in real life...

Originally Posted by Leader2dark (Post 1026558)

LOL. You are out of control. Arrogant? How so? You seem butt hurt over me doing nothing arrogant.

I don't know anything about watches but find it very hard to believe someone is selling ⊗⊗⊗⊗ without any bad feedback.

If his ⊗⊗⊗⊗ ARE that good, so be it, who needs the dumbass original. lol:p:p:p

Nobody would last long trying to sell ⊗⊗⊗⊗ electronics, I can tell you that much.

Originally Posted by james13v (Post 1026560)

Want to know how they are selling ⊗⊗⊗⊗ without bad feedback? FREE RETURNS. Which means their negative feedback is ERASED. Just figured that out a few hours ago, because I was also scratching my head about just as you had.

His ⊗⊗⊗⊗ are pretty good. Yes. But they have a lot of hidden issues. I kinda want to collect these watches now lol have all the colors. Buy, send to Tag Heuer, open a return once confirmed ⊗⊗⊗⊗, get to keep the watch.

Originally Posted by nickopedia (Post 1026562)

The eBay Policy update as of June 1, 2018:

A buyer uses or damages an item and returns it. Starting June 1, 2018, if you offered free returns and an item is returned damaged or missing parts, you can issue a partial refund and we will protect you from any buyer claims and remove any negative or neutral feedback.

Not sure that it would apply if the REASON for the return was "counterfeit or ⊗⊗⊗⊗" or "doesn't match the listing". ?

Originally Posted by Leader2dark (Post 1026645)

I think one or two buyers calling in about a ⊗⊗⊗⊗ would shut any seller down. Maybe I'm wrong though.

I mean, after a number of returns for being ⊗⊗⊗⊗, they should investigate. Especially when you are talking about $10k-100k or more.

Originally Posted by james13v (Post 1026786)

So he already got the negative feedback I left, taken off. Within hours of me leaving it, even before the case was opened, even tho when I spoke to ebay, they were on my side. And you guys wonder why their feedback ratings are so great? THAT is why.

Originally Posted by Leader2dark (Post 1026787)

These guys are operating at a different level than me, that is for sure.

I don't even bother trying to remove negative feedback, granted they are very rare for me.

Originally Posted by Moscutter (Post 1027068)

What policy says free returns = no negative feedback? That's news to me. Never heard of it. I agree with what someone else said, i don't even worry about negatives anymore, goodluck finding a sellers feedback on the mobile app where many purchases are made these days. Nobody cares., I have an account with 80% feedback who sold 21 items yesterday. He has a negative from an idiot who i didn't respond to their message immediately. Was within 24 hours, but still they left me a negative saying unresponsive, before the item had even shipped! The account has been fine. Still #1 best match

Originally Posted by james13v (Post 1027088)

It's not even remotely new... It's part of the seller protection offered, by doing free returns.



I'm sure your next response will be " they only mean for damaged or used items". but you would be wrong. If you have free returns, and ANY case is opened, negative feedback will automatically be removed, within a week, or you can call in and get it removed. I've used this feature on multiple occasions.

Originally Posted by Moscutter (Post 1027101)

If this is policy, i'd like to know. I offer free returns for everything i sell. I'd like to take advantage of this. What do you say when you call in ?

And by case, do you mean the one's you escalate and say the item is not in the same condition?

Originally Posted by nickopedia (Post 1027131)

I too was unaware that if you offered free returns eBay would remove negative feedback for INAD, INR, etc.

Good information to know.

Originally Posted by james13v (Post 1027133)

I fought tooth and nail to not do free returns. Then my stubborn brain finally realized two things. Protection from feedback AND being able to charge 50% fees. NOW? " Free returns for everyone!!" Except international. Since I did no returns on that, returns have become rare.

Originally Posted by Moscutter (Post 1027151)

What do you mean by 50% fees?

Originally Posted by james13v (Post 1027152)

restocking fee. Or whatever ebay wants to call it. Partial refund.

Originally Posted by Moscutter (Post 1027154)

i Hear you, i just don't see them removing the feedback without you escalating the case. Seems like reps are making an error. Now if you escalate the case, i can understand... but everytime i escalate a case, they end up giving the buyer a refund and giving me a strike.

Originally Posted by james13v (Post 1027155)

You're escalating cases for the wrong reasons then. And while you might not see them doing so, they do in fact do so. On a regular basis. This is not an error. This is a set in stone policy. Period.

Originally Posted by Moscutter (Post 1027154)

i Hear you, i just don't see them removing the feedback without you escalating the case. Seems like reps are making an error. Now if you escalate the case, i can understand... but everytime i escalate a case, they end up giving the buyer a refund and giving me a strike.

Originally Posted by Moscutter (Post 1027156)

If i i escalate a case, it's because the item arrived back in a different condition. Would that be a way you do it? I sell new items. people use **** and then return it all the time. i just eat it :(

Originally Posted by james13v (Post 1027158)

Then yes, that's not a good reason to escalate. Escalating a return because it came in a different condition, means nothing to ebay, because ebay can't see it, and they aren't going to do it in your favor and let you keep the item AND the money. I doubt a rep even bothered to read it. All they see is a return tracking info showing delivered, which means the buyer gets his money back.

Do free returns. With free returns, you can choose what you want to refund ( up to 50%). I'm surprised you haven't done this before, as it sounds like you deal with returns and it costs you a lot.

Originally Posted by Moscutter (Post 1027163)

Well, what would you consider a good reason to escalate it?

Originally Posted by agent006140 (Post 1028665)

top rated plus sellers have special privileges not available to other sellers,not just the 10% discount on FVF.

Originally Posted by james13v (Post 1028662)

Apparently even if you sell ⊗⊗⊗⊗, with multiple cases against you, you can still get your account back within a few days. And people said that I have connections. This guy, has connections.

Originally Posted by james13v (Post 1029690)

I've gotten 25 of the sellers suspended so far lol looks like stealth account sellers on here, will have some new business coming in.

Originally Posted by Kajunrook (Post 1029977)

You must be proud then. LOL

Originally Posted by phaz0rz (Post 1028674)

No they don't. It's pretty hard to not become top rated. The only ones with any real extra privileges are : anchor store subscribers, eBay concierge members, and fortune 500's that have a presence on eBay.

Originally Posted by agent006140 (Post 1029988)

what are Ebay concierge members?

Originally Posted by agent006140 (Post 1029988)

what are Ebay concierge members?