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Old 10-01-2019
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Default eBay USA support

Does anyone know what time you can reach eBay USA based support?
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Default Re: eBay USA support

5am to 10pm (Pacific time)

Mon-Sun
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Default Re: eBay USA support

Of course I know that, I am trying to reach US based support, not Filipino. When is the best chance to reach US based support?
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Old 10-01-2019
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Default Re: eBay USA support

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Originally Posted by cafonabob View Post
Of course I know that, I am trying to reach US based support, not Filipino. When is the best chance to reach US based support?
Then select an option that is mostly USA based such as appeals of a case. You will almost never get a USA person unless you select options that are mostly usa people.
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Default Re: eBay USA support

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Originally Posted by cafonabob View Post
Of course I know that, I am trying to reach US based support, not Filipino. When is the best chance to reach US based support?
Hahahahahahahahahahah
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Default Re: eBay USA support

one of those cases where you list a blue shirt, take a picture of a blue shirt and buyer opens an "item not as described" case because he "wants a red shirt". When you call, a USA based agent will close the case immediately. The Filipino based agent will say "you must work with buyer for 3 business days and ask ebay to step in to help". However in these kinds of cases whoever asks eBay to step in and help first wins.
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Default Re: eBay USA support

They best advice i can give you is, call ebay, wait till someone responds, if the person is Indian or whatever than hang up and try again till you get someone you want. Its completely RNG and time has nothing to do with it.

That being said, from my personal experience, I've talked to both Indians and Americans on the phone. They're both equally helpful/unhelpful
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