eBay Suspended & PayPal Limited Forums - Defects due to PayPal cases!!!!

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- - Defects due to PayPal cases!!!! (https://www.aspkin.com/forums/ebay-discussion/131046-defects-due-paypal-cases.html)

walkingupwards

11-01-2019 02:05 PM

Defects due to PayPal cases!!!!

This is the 2nd time I am getting this now. A buyer opens a PayPal case (Item not received) and I have no option, but to issue a refund via PayPal.

Next day I get a defect showing up in my eBay claiming I cancelled the order because stock wasn't available!!

Anyone of you experiencing this?

agent006140

11-01-2019 02:40 PM

Re: Defects due to PayPal cases!!!!

why cant you cancel the order from Ebay,give the reason buyer and seller agree not to complete the transaction,then you get your Ebay FVF back

walkingupwards

11-01-2019 03:20 PM

Re: Defects due to PayPal cases!!!!

Quote:

Originally Posted by agent006140 (Post 1045756)

why cant you cancel the order from Ebay,give the reason buyer and seller agree not to complete the transaction,then you get your Ebay FVF back

Because the buyer opened a case of item not received via PayPal and the case must be dealt with on PayPal.

As soon as I am issuing the refund on PayPal to get the case closed, I am getting a defect popping up in my eBay :violin:

agent006140

11-01-2019 07:54 PM

Re: Defects due to PayPal cases!!!!

then call Ebay

walkingupwards

11-02-2019 01:08 AM

Re: Defects due to PayPal cases!!!!

Quote:

Originally Posted by agent006140 (Post 1045804)

then call Ebay

Already did and got the defect removed. Will shoot them an e-mail about this glitch and see what they say.

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All times are GMT -5. The time now is 10:41 PM.