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Incredible case on a listing - Seller Info and Return Info Removed
 

Hi,

i found this seller, and i notice in his listing he removed the seller info and the return info box. I look at the code...and the DIVs that contain that two part are missing. I look at code in my listing as professional seller and these info are positioned in 2 specific DIVs, i took their IDs and i searched them in these listing codes...but there aren't!!

This is a bug or magic?

Never found this case before in all this years of ebay.

The seller is this :

https://www.ebay.it/str/Phoenix-stor...p2047675.l2563

Look at one of his listing and look at that strange thing

Very interesting

Re: Incredible case on a listing - Seller Info and Return Info Removed
 

"apparently random" is a right definition...
it's a non fair competitor..

Look well he do not have seller and return info visible in listing...

Re: Incredible case on a listing - Seller Info and Return Info Removed
 

If i look with ebay.com ... nothing is showed like in the .it...

Re: Incredible case on a listing - Seller Info and Return Info Removed
 

I guess my point was that if this was something the seller deliberately did, the same stuff would be hidden on any site you view the listing from.

I'm not sure exactly what you're talking about honestly. Can you take screenshots from two listings showing the difference?

Re: Incredible case on a listing - Seller Info and Return Info Removed
 

well i take this screenshot from a random seller now, basically he removed this two divs...there are no trace in code...and if you are pro seller, you can't choose to avoid to show that!

https://i.gyazo.com/2cde9d9662e4b531...2ba9b0e2c7.png


Just look at his listings, that is no presence of these two blocks

Re: Incredible case on a listing - Seller Info and Return Info Removed
 

already did, they do nothing as usual.

But the first goal is to understand how he did it! Very interesting..

Re: Incredible case on a listing - Seller Info and Return Info Removed
 

Some things that come to mind: he's using a different type of account than you are, or he's registered in a different country than you are. Those are just guesses though.

Re: Incredible case on a listing - Seller Info and Return Info Removed
 

Registered in Italy as professional seller. It's mandatory have these details showed for EU law. You can't remove from ebay panel, you can only choose what you are going to show

Re: Incredible case on a listing - Seller Info and Return Info Removed
 

I posted that random seller for show what eBay structure part is missing, the AU seller don't is involved :)

Re: Incredible case on a listing - Seller Info and Return Info Removed
 

eBay sometimes makes special agreements with certain sellers that fall outside of the ordinary seller process. However, this account is much smaller than the ones usually given preferential treatment.