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Old 12-05-2019
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Default ebay wants me to call CS after trying to list an item

Hi

I bought an account someone from my country who has never sold anything.

I changed the username, full name and address to mine and then when I try to list something it says to call customer service.

Also when I call 1 866 643 1607 it says you have reached a non working number.

If I reach them what should I tell them on the phone?
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Old 12-05-2019
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Default Re: ebay wants me to call CS after trying to list an item

They're probably wanting you to call because you changed all of the account details before trying to sell. To them it looks like you stole and took over somebody else's account.

Usually they ask general questions about the items you plan to sell, but they may be a bit more intrusive when you call in due to the changes you've recently made to the account. All you can do is call in and find out.

It's a US phone number.. so have you done everything necessary to call from your country to USA?
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Old 12-05-2019
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Default Re: ebay wants me to call CS after trying to list an item

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Originally Posted by phaz0rz View Post
They're probably wanting you to call because you changed all of the account details before trying to sell. To them it looks like you stole and took over somebody else's account.

Usually they ask general questions about the items you plan to sell, but they may be a bit more intrusive when you call in due to the changes you've recently made to the account. All you can do is call in and find out.

It's a US phone number.. so have you done everything necessary to call from your country to USA?
I tried to use voip app which I have a balance in it.
Is there a free app to call USA?
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Old 12-05-2019
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Default Re: ebay wants me to call CS after trying to list an item

Is there a free app to call USA?

You can use skype to call them
It's free.
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Old 12-05-2019
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Default Re: ebay wants me to call CS after trying to list an item

Quote:
Originally Posted by Justinbol View Post
Is there a free app to call USA?

You can use skype to call them
It's free.
Unfortunately it is not free for me.
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Old 12-05-2019
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Default Re: ebay wants me to call CS after trying to list an item

Quote:
Originally Posted by mcmstar View Post
Hi

I bought an account someone from my country who has never sold anything.

I changed the username, full name and address to mine and then when I try to list something it says to call customer service.

Also when I call 1 866 643 1607 it says you have reached a non working number.

If I reach them what should I tell them on the phone?
can you change the name on the Ebay account?
Ebay account is not transferable,
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Old 12-06-2019
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Default Re: ebay wants me to call CS after trying to list an item

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Originally Posted by agent006140 View Post
can you change the name on the Ebay account?
Ebay account is not transferable,
did you ever use ebay? ofcourse you can change the name and adress.



Why do you buy an account if you change everything instead of just making one??
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Old 12-06-2019
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Default Re: ebay wants me to call CS after trying to list an item

Quote:
Originally Posted by agent006140 View Post
can you change the name on the Ebay account?
Ebay account is not transferable,
That's a pretty high security flag trip-move....could result in ID request, etc
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