Buyers opening up item not recieve cases before ship by date

[Vivandoencolor]

Originally Posted by agent006140

I dropship yes but from only 1 location in Arizona the business is registered in missouri becuase the registration fees are cheap there.-
-----------------
In your cuisinart icecream maker,you stated your item location is Columbia Missouri,it should be AZ.
But it should not make any difference to your estimated delivery days.

Am i allowed to have an item location that is different from my business location or is that a red flag?

[agent006140]

in the item listing,buyer wants to know where the item is shipped from,

[prodigyace]

List where the item is coming from, that's what eBay and your buyers care about

[ckev26]

your title for listing has more words than the full item description, ignoring buyers messages requesting more shipping info on a new seller account will lead them to believe you are a scammer, looks like you are one to me,

[Elliot]

I have completely changed WHAT I sell as some items just attract a certain (experienced) type of scammer. I've lost a FORTUNE over the years, protecting my stealth account and feedback rather than fighting cases. Selling iPhones and offering overseas shipping allows for a nice markup, but then since I switched to a more senior- driven market, I haven't had one issue. You can't see email addresses for the most part anymore with a Paypal payment, but I always knew when it ended in AOL or ptd.net or verizon.net I knew it was a safe transaction and I had nothing to worry about.

I feel for you, for a long time I had an iPhone 6 plus 16GB (YEARS) and it was absolutely heartbreaking when a little crook busterd overseas got a new iPhone 8 Plus 256GB from me for FREE because of a chargeback.

Now I only try to sell new items where 90%+ of my customers are older or elderly, just to avoid that particular frustration.

[james13v]

Originally Posted by Elliot

I have completely changed WHAT I sell as some items just attract a certain (experienced) type of scammer. I've lost a FORTUNE over the years, protecting my stealth account and feedback rather than fighting cases. Selling iPhones and offering overseas shipping allows for a nice markup, but then since I switched to a more senior- driven market, I haven't had one issue. You can't see email addresses for the most part anymore with a Paypal payment, but I always knew when it ended in AOL or ptd.net or verizon.net I knew it was a safe transaction and I had nothing to worry about.

I feel for you, for a long time I had an iPhone 6 plus 16GB (YEARS) and it was absolutely heartbreaking when a little crook busterd overseas got a new iPhone 8 Plus 256GB from me for FREE because of a chargeback.

Now I only try to sell new items where 90%+ of my customers are older or elderly, just to avoid that particular frustration.

Umm, you can see emails on ebay in the order page.

[rsot]

Originally Posted by Elliot

]
I feel for you, for a long time I had an iPhone 6 plus 16GB (YEARS) and it was absolutely heartbreaking when a little crook busterd overseas got a new iPhone 8 Plus 256GB from me for FREE because of a chargeback.

Now I only try to sell new items where 90%+ of my customers are older or elderly, just to avoid that particular frustration.

Overseas ...ugh problematic I hear you

[degsey69]

I lost a stealth account recently due to the mail carrier on pickup scanned 60 eBay packages as delivered, next day I got a lot of items not received resolution cases.

In my stupidity I called eBay to let them know that the increase in items not received was due to the post office error, they said thank you for the information, we will send it to the back office so they know. One day later account suspended and they wanted all resolution cases and return cases closed before reinstatement, A week later it was all cleared up, then they wanted verification of seller details, I cleared that all up, then they said my account was linked to previous suspended accounts and it would remain closed forever.

So lesson is if **** happens in your stealth account deal with it do not report it to eBay

[james13v]

Originally Posted by degsey69

I lost a stealth account recently due to the mail carrier on pickup scanned 60 eBay packages as delivered, next day I got a lot of items not received resolution cases.

In my stupidity I called eBay to let them know that the increase in items not received was due to the post office error, they said thank you for the information, we will send it to the back office so they know. One day later account suspended and they wanted all resolution cases and return cases closed before reinstatement, A week later it was all cleared up, then they wanted verification of seller details, I cleared that all up, then they said my account was linked to previous suspended accounts and it would remain closed forever.

So lesson is if **** happens in your stealth account deal with it do not report it to eBay

Couldn't you technically have gotten those cases closed due to delivery confirmation?

[agent006140]

Does the carrier who pick up packages have the option of scanning 'delivered'?

[james13v]

Originally Posted by agent006140

Does the carrier who pick up packages have the option of scanning 'delivered'?

Yes they do

[ebaystealth1974]

I wonder where packages Go, that get scanned as delivered when picked up?

[agent006140]

they will still be en route to destination,may be scanned again when delivered.

[Ankhel]

I guess that much time you are taking, act you are the buyer and u haven't got tracking for over 10 days the buyer gets worried ,scared and even here im talking about a patient one (trust me), Some others would just wait couple of days if not tracking shows they immediately open a case,
I have 2 advices for you try to get better handling time faster tracking and the second thing is after someone buy of you maybe send them a message about your handling time

[agent006140]

OP's case is the carrier who picked up his items scanned them as delivered.
So his buyers get upset as they have not received them yet.

[james13v]

Originally Posted by agent006140

OP's case is the carrier who picked up his items scanned them as delivered.
So his buyers get upset as they have not received them yet.

Ugh. NO. That is not the OP. That is some new person that inserted their own ebay issue in a thread about something the last commentor was responding to.

[chicagoIL]

Originally Posted by Vivandoencolor

I am a she

I am not asking for you to care about my suspension or my account i am only giving this information to the form to help it , thats why i uploaded the pictures as proof becuase i want to help the other members on this fourm becuase for the past year i was just here reading and never saying anything. I dont want to cause trouble I am sorry if i did that. I just am worried if my acccount is bad or something becuase this has never happened to me before with my previous accounts

I dropship yes but from only 1 location in Arizona the business is registered in missouri becuase the registration fees are cheap there.

usually items come faster but i was hoping by having long handling times i would not get buyers asking for tracking and threatening me after 3-5 days. ( ebay buyers can be quite mean and racist at times.)

most items arrive in 7-10 days not 11-17 business days but due to the christmas week there were delays with the carrier and supplier which is normal

i just wanted a high handling time to lower expectations and hopefully make someones day when they bought the item expecting the worse and then pleasenntly being suprised when it comes in only a week

I'm sorry you are having that issue with ebay.
You can select up to 30 days handling time in your
listings so that would adjust the delivery date for
the buyer, they would see it. It would also prevent
them from opening up a case until after that time.
If you are not selecting the longer handling time then
they can open an item not received at any time.
Do you know what time you have on your items?

[james13v]

Originally Posted by chicagoIL

I'm sorry you are having that issue with ebay.
You can select up to 30 days handling time in your
listings so that would adjust the delivery date for
the buyer, they would see it. It would also prevent
them from opening up a case until after that time.
If you are not selecting the longer handling time then
they can open an item not received at any time.
Do you know what time you have on your items?

Did you actually read OP's comments before making this comment?

let me rephrase did.

You didn't actually read the OP's comments before making this comment.

[Pandoras_box]

Originally Posted by CaptainComedown

The cases are opened before the stated delivery time, so the seller hasn't actually done anything wrong. A well placed phonecall to Ebay will fix that, I've fixed bigger problems than that on the phone. I even manage to re-instate an account that had 3 Vero strikes on it, although it only lasted a week until I got it banned again lol

A business model that leaves you relying on eBay to placate your customers is not sustainable.
When eBay clears this batch of negatives, how long until the next batch?
Op has good intentions but his account is clearly sitting on death row.

[chicagoIL]

Originally Posted by james13v

Did you actually read OP's comments before making this comment?

let me rephrase did.

You didn't actually read the OP's comments before making this comment.

Yes I did read it, here is the comment: My Listing says 10 business days of handling and the estimated time for receiving including the shipping is 11-16 business days but i already had 3 buyers open up cases with ebay after only 6 business days for item not received.

THIS DOESN'T SAY THAT SHE HAS THE HANDLING TIME SET TO THE APPROPRIATE DAY WHEN SETTING UP THE LISTING
All it says is that the LISTING states it.
If it's not set correctly in the details of the item, and the
details are set to 3 business days then it doesn't matter
what she has in the listing now does it? God you are so rude.

If she truly has the settings set for the longer handling time
the system will not allow buyers to file item not received until it's past the date.
So, either she has it set wrong or all of a sudden, the system is wrong.

[james13v]

Originally Posted by chicagoIL

Yes I did read it, here is the comment: My Listing says 10 business days of handling and the estimated time for receiving including the shipping is 11-16 business days but i already had 3 buyers open up cases with ebay after only 6 business days for item not received.

THIS DOESN'T SAY THAT SHE HAS THE HANDLING TIME SET TO THE APPROPRIATE DAY WHEN SETTING UP THE LISTING
All it says is that the LISTING states it.
If it's not set correctly in the details of the item, and the
details are set to 3 business days then it doesn't matter
what she has in the listing now does it? God you are so rude.

If she truly has the settings set for the longer handling time
the system will not allow buyers to file item not received until it's past the date.
So, either she has it set wrong or all of a sudden, the system is wrong.

You can CLEARLY see in the listings, that handling time is set correctly. If you paid attention, you would have seen it. It's set for 10 days. Telling them to set it to extended handling time, is a pointless waste of your comment.

And YES THE OP SAID THEY HAD IT SET AS 10 DAYS.

]My Listing says 10 business days of handling

you literally quoted it yourself. And the next thing you say, is that the OP didn't say they set it to 10? You're blind.

Unless the OP is photoshopping his screen shots, they set it for 10 days, and they showed a case that was open, while the listing in question was still within stated handling time. All of this was clearly visible.

I might be rude, but you're a moron.

[james13v]

You can clearly see in their screen shots that the handling time are set correctly.
https://imgur.com/a/NyqhXSE