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Originally Posted by agent006140 (Post 1059502)

OP's case is the carrier who picked up his items scanned them as delivered.
So his buyers get upset as they have not received them yet.

Originally Posted by Vivandoencolor (Post 1058844)

I am a she

I am not asking for you to care about my suspension or my account i am only giving this information to the form to help it , thats why i uploaded the pictures as proof becuase i want to help the other members on this fourm becuase for the past year i was just here reading and never saying anything. I dont want to cause trouble I am sorry if i did that. I just am worried if my acccount is bad or something becuase this has never happened to me before with my previous accounts

I dropship yes but from only 1 location in Arizona the business is registered in missouri becuase the registration fees are cheap there.

usually items come faster but i was hoping by having long handling times i would not get buyers asking for tracking and threatening me after 3-5 days. ( ebay buyers can be quite mean and racist at times.)

most items arrive in 7-10 days not 11-17 business days but due to the christmas week there were delays with the carrier and supplier which is normal

i just wanted a high handling time to lower expectations and hopefully make someones day when they bought the item expecting the worse and then pleasenntly being suprised when it comes in only a week :)

Originally Posted by chicagoIL (Post 1059895)

I'm sorry you are having that issue with ebay.
You can select up to 30 days handling time in your
listings so that would adjust the delivery date for
the buyer, they would see it. It would also prevent
them from opening up a case until after that time.
If you are not selecting the longer handling time then
they can open an item not received at any time.
Do you know what time you have on your items?

Originally Posted by CaptainComedown (Post 1058247)

The cases are opened before the stated delivery time, so the seller hasn't actually done anything wrong. A well placed phonecall to Ebay will fix that, I've fixed bigger problems than that on the phone. I even manage to re-instate an account that had 3 Vero strikes on it, although it only lasted a week until I got it banned again lol

Originally Posted by james13v (Post 1060017)

Did you actually read OP's comments before making this comment?

let me rephrase did.

You didn't actually read the OP's comments before making this comment.

Originally Posted by chicagoIL (Post 1060524)

Yes I did read it, here is the comment: My Listing says 10 business days of handling and the estimated time for receiving including the shipping is 11-16 business days but i already had 3 buyers open up cases with ebay after only 6 business days for item not received.

THIS DOESN'T SAY THAT SHE HAS THE HANDLING TIME SET TO THE APPROPRIATE DAY WHEN SETTING UP THE LISTING
All it says is that the LISTING states it.
If it's not set correctly in the details of the item, and the
details are set to 3 business days then it doesn't matter
what she has in the listing now does it? God you are so rude.

If she truly has the settings set for the longer handling time
the system will not allow buyers to file item not received until it's past the date.
So, either she has it set wrong or all of a sudden, the system is wrong.

Originally Posted by swipetrader (Post 1063243)

What is the quickest way to fix my metrics on eBay? Thanks in advance

Originally Posted by RipeBanana (Post 1058612)

Thats true you cant open on ebay before the delivery date. On paypal, its possible to over there