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eBay Suspended & PayPal Limited Forums (https://www.aspkin.com/forums/)

- eBay Discussion! (https://www.aspkin.com/forums/ebay-discussion/)

- - Cannot contact ebay This contact channel is temporarily unavailable (https://www.aspkin.com/forums/ebay-discussion/135124-cannot-contact-ebay-contact-channel-temporarily-unavailable.html)

Karlis96

04-14-2020 06:57 AM

Cannot contact ebay This contact channel is temporarily unavailable

Hello.

Has someone get same error ?

This happening only if account is suspended after first listing. Before suspension i can send email to ebay.

After suspension i have this error what is in image.

How to send email ?
Customerhelp@......... is not working if you sending direct from gmail.

http://imgur.com/pBlocqp

http://imgur.com/pBlocqp

JamesNorth101

04-14-2020 07:00 AM

Re: Cannot contact ebay This contact channel is temporarily unavailable

Its being switched on now and then - just have to wait for it to come back online again

Less than ideal

Karlis96

04-14-2020 07:32 AM

Re: Cannot contact ebay This contact channel is temporarily unavailable

Quote:

Originally Posted by JamesNorth101 (Post 1085314)

Its being switched on now and then - just have to wait for it to come back online again

Less than ideal

But if account is not suspended then im able to send email.

e2free

04-14-2020 02:10 PM

Re: Cannot contact ebay This contact channel is temporarily unavailable

Quote:

Originally Posted by Karlis96 (Post 1085320)

But if account is not suspended then im able to send email.

Reply to their suspension email from my ebay messges, dont think they will restor your account

Karlis96

04-14-2020 02:59 PM

Re: Cannot contact ebay This contact channel is temporarily unavailable

Quote:

Originally Posted by e2free (Post 1085404)

Reply to their suspension email from my ebay messges, dont think they will restor your account

Email from where is coming restriction email is no.reply@ebay

Why you think like that ? :tears:

e2free

04-14-2020 05:37 PM

Re: Cannot contact ebay This contact channel is temporarily unavailable

Quote:

Originally Posted by Karlis96 (Post 1085414)

Email from where is coming restriction email is no.reply@ebay

Why you think like that ? :tears:

Read what i said above, you need to reply from ebay messages from my ebay》》messages not from your email

golddebiter

04-14-2020 05:43 PM

Re: Cannot contact ebay This contact channel is temporarily unavailable

You can select another category and the option will be available. They will redirect your message to another department.

Karlis96

04-15-2020 02:07 AM

Re: Cannot contact ebay This contact channel is temporarily unavailable

Quote:

Originally Posted by e2free (Post 1085442)

Read what i said above, you need to reply from ebay messages from my ebay》》messages not from your email

Can you show me, where i need to press for reply in my ebay ? :help:

Below screenshots from my ebay:

https://imgur.com/xon3zph
https://imgur.com/k7wQaQU

e2free

04-15-2020 03:46 AM

Re: Cannot contact ebay This contact channel is temporarily unavailable

Quote:

Originally Posted by Karlis96 (Post 1085521)

Can you show me, where i need to press for reply in my ebay ? :help:

Below screenshots from my ebay:

https://imgur.com/xon3zph
https://imgur.com/k7wQaQU

I had one recently which had option to reply even after 10min they replied cant reinstate the account so seems like your account is gone

Karlis96

04-15-2020 06:39 AM

Re: Cannot contact ebay This contact channel is temporarily unavailable

Quote:

Originally Posted by tinsoldier (Post 1085528)

Why not start and create a new account, It's highly unlikely they'll re-instate it even if things were as normal never mind at the moment.

Every single account got suspended right after first listing.

Save85

04-17-2020 05:48 AM

Re: Cannot contact ebay This contact channel is temporarily unavailable

You can't reply to it currently. They've taken that option out of the reply now. Pretty sure they did this due to the absurd amount of suspension over the current COVID19 situation.

Karlis96

04-17-2020 07:08 AM

Re: Cannot contact ebay This contact channel is temporarily unavailable

Quote:

Originally Posted by Save85 (Post 1086116)

You can't reply to it currently. They've taken that option out of the reply now. Pretty sure they did this due to the absurd amount of suspension over the current COVID19 situation.

I was find a way how to send them email regarding about account status, but they reply in 20 min cos your account is suspended, and no any questions and no any appeal option.

Seems you are right

Source

07-06-2020 08:39 PM

Re: Cannot contact ebay This contact channel is temporarily unavailable

Quote:

Originally Posted by Karlis96 (Post 1086140)

I was find a way how to send them email regarding about account status, but they reply in 20 min cos your account is suspended, and no any questions and no any appeal option.

Seems you are right

I was suspended 2 days ago and I cannot contact Ebay.. How did you fix it?
I would be glad if you help.

mattdelunson

07-07-2020 01:01 PM

Re: Cannot contact ebay This contact channel is temporarily unavailable

Quote:

Originally Posted by Source (Post 1104428)

I was suspended 2 days ago and I cannot contact Ebay.. How did you fix it?
I would be glad if you help.

You need to use different section that Account Suspensions, select anything else and you'll be able to contact them.
Good luck restoring your account.

TomMot567321

07-09-2020 06:51 AM

Re: Cannot contact ebay This contact channel is temporarily unavailable

Ebay support is junk. The seller is always wrong and the chat bots/Asian slaves are not up to giving an real help

iLias

07-10-2020 07:17 AM

Re: Cannot contact ebay This contact channel is temporarily unavailable

Quote:

Originally Posted by TomMot567321 (Post 1104869)

Ebay support is junk. The seller is always wrong and the chat bots/Asian slaves are not up to giving an real help

were you able to contact them via phone call?

Karlis96

07-11-2020 09:40 AM

Re: Cannot contact ebay This contact channel is temporarily unavailable

Quote:

Originally Posted by e2free (Post 1085404)

Reply to their suspension email from my ebay messges, dont think they will restor your account

There is no option for reply !

Account has been restored :)

e2free

07-11-2020 12:55 PM

Re: Cannot contact ebay This contact channel is temporarily unavailable

Quote:

Originally Posted by Karlis96 (Post 1105243)

There is no option for reply !

Account has been restored :)

Congratulations

sapphirepro

07-12-2020 05:41 AM

Re: Cannot contact ebay This contact channel is temporarily unavailable

Quote:

Originally Posted by Karlis96 (Post 1105243)

There is no option for reply !

Account has been restored :)

So how did you contact them if I can ask?

Karlis96

07-13-2020 03:05 PM

Re: Cannot contact ebay This contact channel is temporarily unavailable

Quote:

Originally Posted by sapphirepro (Post 1105369)

So how did you contact them if I can ask?

I have reached them by email.

Karley1994

12-29-2020 09:01 AM

Re: Cannot contact ebay This contact channel is temporarily unavailable

Quote:

Originally Posted by Karlis96 (Post 1085570)

Every single account got suspended right after first listing.

This is the exact same thing that happened to me!
I've tried and tried to contact them.
Is there any hope for me??:shocked:

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