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Old 09-20-2009
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Default got my first froot loop buyer today...

So this girl emails me, off the bat rude and vicious, claiming that the makeup I sold her was ⊗⊗⊗⊗ (it is not). She admits that she used it (ewww, I don't want it back!) but demands a full refund or else she'll leave me "really really bad feedback and report you to ebay, you fraud!" (her words).

So, though I was irritated with her accusations and her awful attitude, and I could tell she was one of those buyers who buys on ebay to have the power trip and threaten, I told her I would consult ebay for advice.

I get a couple of emails from other buyers of mine telling me that she's emailing THEM! They copy what she's writing, and they all basically say "I know you're an honest seller and wanted to let you know what this girl is doing."

I reported her to Trust & Safety, but I honestly don't know what's going to happen. This is ridiculous-such a headache. I hate listening to threats from buyers....
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Old 09-20-2009
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Call her and speak with her.
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Old 09-20-2009
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Is the account she used to purchase from you also her selling account?
IF so then post her eBay ID.
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She doesn't sell anything, just buys.

I thought about calling her but her emails seem like she's screaming as it is, I would hate to get that verbally.
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Old 09-20-2009
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That's the thing, she probably wouldn't be like that on the phone.
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Hmmm maybe I'll do that when I get home from work tomorrow. I'm still scared though, LOL. She seems like a diva.
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keep us posted
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Old 09-21-2009
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Quote:
Originally Posted by cjbennett View Post
Hmmm maybe I'll do that when I get home from work tomorrow. I'm still scared though, LOL. She seems like a diva.
You are a far better DIVA... squash her
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Old 09-21-2009
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offer a return and refund....

you go girlfriend..
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Old 09-21-2009
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i experienced this as well, how a buyer buys something and demands refund or else...leaving negative feedback or course...and doesent evan want to send the item back...
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Old 09-21-2009
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Tried to call, no answer, no answering machine/voicemail...I'm hesitant to take a return that's been used. But it's kind of funny because ever since I called her out on contacting my other buyers, I haven't heard a WORD from her...hmmm.
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Old 09-21-2009
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Do you want to win or do you want her to win?

Any makeup returned is going to be thrown out, purely for health reasons. You have called the buyer a froot loop (which she is) so make sure you win.
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Old 09-21-2009
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I used to call buyers like that up and just truly give it to them on the phone. THe majority would stick their tails between their legs, some fight back. Now I just simply ignore them... who gives a ****. If they are going to bitch and moan, they are going to leave that neg anyways.
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Yup, I have a feeling she knows she messed up since she's not replying now. I've sent ebay the messages of her contacting my buyers. I just don't want a neg....
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Old 09-22-2009
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I had someone like this off of Amazon. I entered the item by UPC so everything in the listing description was automatically filled in by their system. The guy was so relentless, demanded that I call him, but for many of the reasons listed above I did not.
He finally came clean and admitted that he had mis interpereted the information.
I was so close to putting his number on every craigslist in his srea for hard to get tickets at face value, cars below bluebook, etc so his phone would blow up and he'd eventually have to change his number. However, it didn't come to that.

I have a real sore spot for people who go out of their way to be jerks.
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Old 09-22-2009
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^^So do I. BUT it backfired badly once, so I rethink the killing methods now.
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Old 09-24-2009
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If a Buyer tried to scam me I would terminate them.

Funny thing is they would probably end up here.

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Old 09-24-2009
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LOL inverser, good point!
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Old 09-24-2009
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Then I could terminate them
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