X10 neg feedback from same buyer. How to remove???

bhuzz · #1 07-09-2020

hi so check my eBay yesterday and one buyer has left me 10 negative feedbacks for the 10 items they purchased there was a problem with check out and ended up paying postage 10 times which cost £9. rather than message me . They just left negative feedback. IV sent them a message. I agreed to refund them and they're happy to remove the feedbacks. I've sent them 5 feedback revision request. they say they filled them out but the neg still showing. also you're only allowed to send 5 feedback revision request. what can I do about the other five do I need to contact eBay customer service? The buyer is happy to change to a positive . Help always appreciated ��

JamesNorth101 · #2 07-09-2020

What an arse....

I would contact eBay live chat

bhuzz · #3 07-09-2020

Quote:

Originally Posted by JamesNorth101

What an arse....

I would contact eBay live chat

Yep n arse indeed. I can't seem to find an option for eBay UK live chat????

#4 07-09-2020

message them on twitter, the twitter agents do have the power to delete feedback

james13v · #5 07-09-2020

You know that's 5 feedback revision requests PER YEAR right? You now will not be able to do it again for the next year. You should have contacted ebay right away and let them take care of it, instead of wasting the revisions.

bhuzz · #6 07-09-2020

OMFG. Great news.

ebaywanton · #7 07-09-2020

JEEZ what a bell-end. You sure they were not trying to put you out of business by getting ebay to manually review you?

**SaiJin** · #8 07-09-2020

Don't use your feedback review request. COntact eBay about it and have them handle it.
Or tell the buyer to request the revision through eBay.

I'd go by contacting eBay for abuse of negative.

bhuzz · #9 07-09-2020

It's kinda been sorted. He replied to the X5 revision request. And eBay customer service removed the other 5. Let hope eBay bastads don't look too deep into my account or it will be toasted toast. Thanks all for your help. At least I know for when the next bell end comes along. Till next time

**SaiJin** · #10 07-09-2020

well, then you won't be able to revise any feedbacks for 1 year. Should have just gotten eBay to get rid of all of them.

bhuzz · #11 07-09-2020

Quote:

Originally Posted by SaiJin

well, then you won't be able to revise any feedbacks for 1 year. Should have just gotten eBay to get rid of all of them.

I did ask eBay to remove them but because I'd already submitted the revision requests( not knowing it was only X5 a year) they couldn't remove them.