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-   -   Negative Feedback slows sales (https://www.aspkin.com/forums/ebay-discussion/137747-negative-feedback-slows-sales.html)

assad 07-15-2020 05:12 PM

Negative Feedback slows sales
 
Am I going mad but soon as I recieve a negative feedback it seems like my sales just drop ?

Does this happen to anyone else or am I just thinking its that

walkingupwards 07-15-2020 05:33 PM

Re: Negative Feedback slows sales
 
I see sellers with 96% feedback score and they have thousands of sales a day.

assad 07-15-2020 05:48 PM

Re: Negative Feedback slows sales
 
I mean the auddent drop in sales once you get the negative?? Or is it just bull and overthinking it ?

JamesNorth101 07-15-2020 05:51 PM

Re: Negative Feedback slows sales
 
It will affect your search rankings

james_112233 07-15-2020 06:14 PM

Re: Negative Feedback slows sales
 
It definitely effects your sales despite what anyone says.

walkingupwards 07-15-2020 06:41 PM

Re: Negative Feedback slows sales
 
Is your account newly registered?

yankee 07-15-2020 07:49 PM

Re: Negative Feedback slows sales
 
My best selling account has a 97.4% right now. Second best selling account has a 97% all my 99.9 and 100% do not sell as well as those other accounts.

I think the answer is..... it really depends. New accounts, absolutely will.

degsey69 07-15-2020 10:27 PM

Re: Negative Feedback slows sales
 
The negative feedback will impact you more if it relates to late shipping, items not received and items not as described. Just recently I believe there is a higher instance of negative feedback due to COVID-19 and frustration of being quarantined. There are sellers out there at 92% doing huge sales and that is related to having 50 or 100 thousand feedback, the higher amount of feedback lessens the negative feedback impact on sales as they will a high amount of repeat buyers.

james_112233 07-15-2020 11:32 PM

Re: Negative Feedback slows sales
 
I would go as far as saying if you leave a lot of unread mail and there isn't a lot of activity on your account it will also affect sales.

My biggest earner is the account that I always reply emails too very quickly, have 0 negatives, no late deliveries it just continuously gets a lot of sales coming through although it's selling the same items as another account.

yankee 07-16-2020 08:36 AM

Re: Negative Feedback slows sales
 
Top Rated seller and 1-2-3% negative is not going to effect a big sellers much or at all. Service metrics are without any doubt the most important.

Romancevic 07-16-2020 11:26 AM

Re: Negative Feedback slows sales
 
Quote:

Originally Posted by assad (Post 1105947)
Am I going mad but soon as I recieve a negative feedback it seems like my sales just drop ?

Does this happen to anyone else or am I just thinking its that

Everyone has a negative feedback and it’s not gonna harm your sales just in case not too mane negatives feedback.

Usually buyers not checking how many negative feedback


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