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  #1  
Old 09-08-2020
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Default Issues creating new accounts

Hello guys,

Recently every ebay account that I create has issues listing it's first item. Once I finish the listing, it says "We were unable to verify your identity, please contact us". And only speaking with them through the chat gets it sorted, but takes a lot of time. Any idea what is triggering it? Created hundreds of accounts, so pretty sure I know what I am doing. Thanks
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Old 09-08-2020
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Default Re: Issues creating new accounts

Did you use your own IP ? Residential IP? VPN?

Type of card used?
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Old 09-08-2020
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Default Re: Issues creating new accounts

Not sure about opening accounts in other countries but in the UK they suspend all accounts after 3 days of opening them until you contacted them.
So yes it is getting a bit of a pain opening new accounts plus they keep tabs on new accounts untill they are gone passed there first sale and item bought
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Old 09-08-2020
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Default Re: Issues creating new accounts

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Originally Posted by Uavmods View Post
in the UK they suspend all accounts after 3 days of opening them until you contacted them
It doesn't happen to everyone on this forum. Try varying your style a little bit and you'd not have to deal with that any longer.

eBay and PayPal are constantly changing so your old methods may no longer work until you tweak a step.

Good luck.
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Old 09-08-2020
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Default Re: Issues creating new accounts

Are you making USA accounts? I am getting that error when I use a virtual phone number for the verification.
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Old 09-09-2020
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Default Re: Issues creating new accounts

I am creating EU accounts. Separate virtual machines with real fixed Residential IP addresses and real phone numbers. PayPal added and verified. It was working perfectly for years, but suddenly this happened. And it all goes fine after a chat with them, but I wonder what could be the issue. Card not added to ebay, only to PP, and PP linked as an automated payment method. However, few reps said that they do not see an automated payment method added, although IT IS added and that can be clearly seen from my seller account page.
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Old 09-09-2020
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Default Re: Issues creating new accounts

Quote:
Originally Posted by invaluable View Post
Are you making USA accounts? I am getting that error when I use a virtual phone number for the verification.
Why are you using a virtual phone number? Many of those could have been recycled.
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Old 09-09-2020
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Default Re: Issues creating new accounts

Quote:
Originally Posted by muzzie View Post
I am creating EU accounts. Separate virtual machines with real fixed Residential IP addresses and real phone numbers. PayPal added and verified. It was working perfectly for years, but suddenly this happened. And it all goes fine after a chat with them, but I wonder what could be the issue. Card not added to ebay, only to PP, and PP linked as an automated payment method. However, few reps said that they do not see an automated payment method added, although IT IS added and that can be clearly seen from my seller account page.
You do not need to add a card on ebay. Yes, that happens sometimes. They advised me to relink my paypal accoun to ebay, and re-do the set-up of automatic payment method.
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Old 09-09-2020
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Default Re: Issues creating new accounts

Quote:
Originally Posted by invaluable View Post
You do not need to add a card on ebay. Yes, that happens sometimes. They advised me to relink my paypal accoun to ebay, and re-do the set-up of automatic payment method.
Well, worth trying for sure.
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Old 09-09-2020
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Default Re: Issues creating new accounts

Practice makes perfect in creating accounts, trial and error. The only reasons for failure are not doing it right. Residential IP is best. such as IPBurger, but mobile IP doesn't hurt. Paypal or not doesn't matter, it's all about how secure they feel. Make them feel secure, and you'll be fine.
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Old 09-09-2020
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Default Re: Issues creating new accounts

Did you add all your stuff and make the links the same day or do youwait?

I like to wait a day or 2 after the PP was verified and confirmed then add that to eBay.
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Old 09-10-2020
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Default Re: Issues creating new accounts

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Originally Posted by SaiJin View Post
Did you add all your stuff and make the links the same day or do youwait?

I like to wait a day or 2 after the PP was verified and confirmed then add that to eBay.
Account created and some purchases were made the same day. Tried to list my items like a week after that. Some very very small zero-risk household items. Did that like 300 times, all went ok. But now that hassle.
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Old 09-10-2020
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Default Re: Issues creating new accounts

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Originally Posted by Moscutter View Post
Practice makes perfect in creating accounts, trial and error. The only reasons for failure are not doing it right. Residential Ip is best. such as IPBurger, but mobile IP doesn't hurt. Paypal or not doesn't matter, it's all about how secure they feel. Make them feel secure, and you'll be fine.
Concerning statement, as I did hundreds of accounts across many years without this. Tactics are evolving all the time, but this does not seem to have any logical explanation, except that I might need to wait more since first purchasing activity in the account, as earlier I was listing stuff not after a week, but after a month. I mean, super low-risk cheap stuff, not my main items, of course.
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