VPN banned?
Hello,
I would like to ask you a specific question about the use of VPN.
Recently one of my new Stealth accounts (2 months of life) was limited and I have been able to restore it by attaching identity, address and bill documents but, Ebay support have told me that I was limited automatically by a bot due to the use of a VPN. I will copy the message from Ebay below. Is there a way to hide the use of VPN??
Thank you!
"Hi XXX,
Thanks for writing to eBay about restricting your eBay account. My name is Soumya and I will help you with your inquiries.
I understand that you are concerned about your account. I have shared the detailed information to help you.
XXX, I appreciate your efforts to share all the documents and closed all the open cases that were requested. I have thoroughly reviewed your account and removed the restriction from your account. Rest assured that you will be able to use your account normally for all your buying and selling activities.
I would like to suggest you not to use VPN (virtual private network). A VPN, or virtual private network, is one of the smartest ways to protect your privacy online and keep your data safe.
eBay does not support VPN as we have security features and if any time system detects different IP and system then you can request additional verification process. So, this is the reason why you are facing a problem in your eBay account.
We appreciate your patience and cooperation in this situation. In case there are any concerns, don't hesitate to write to us.
Have a nice day!
Sincerely
"
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