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-   -   MC011 reinstatement processs. (https://www.aspkin.com/forums/ebay-discussion/140608-mc011-reinstatement-processs.html)

Camaro2SS 12-07-2020 04:00 AM

MC011 reinstatement processs.
 
What exactly does it mean when eBay is asking for Payment Information on my invoice? They are claiming I am missing proof of payment on my invoice.

rsot 12-07-2020 05:33 AM

Re: MC011 reinstatement processs.
 
Does the invoice show that you paid with a cc? Cash? Other source of payment displayed?

jenny233 12-07-2020 06:40 AM

Re: MC011 reinstatement processs.
 
Quote:

Originally Posted by Camaro2SS (Post 1129528)
What exactly does it mean when eBay is asking for Payment Information on my invoice? They are claiming I am missing proof of payment on my invoice.

You should have an invoice that show "HOW DID YOU PAY FOR THIS"

agent006140 12-07-2020 08:55 AM

Re: MC011 reinstatement processs.
 
what were you selling?
Anyone can produce an invoice,but how do they know you end up buying anything?

Camaro2SS 12-07-2020 07:01 PM

Re: MC011 reinstatement processs.
 
Quote:

Originally Posted by jenny233 (Post 1129565)
You should have an invoice that show "HOW DID YOU PAY FOR THIS"

Does it have to be a separate invoice to my suppliers invoice? eBay trust and safety told me I could show them a bank statement.

Camaro2SS 12-07-2020 07:02 PM

Re: MC011 reinstatement processs.
 
Quote:

Originally Posted by rsot (Post 1129545)
Does the invoice show that you paid with a cc? Cash? Other source of payment displayed?

Invoice doesn’t show any form of payment.

SaiJin 12-07-2020 10:45 PM

Re: MC011 reinstatement processs.
 
Quote:

Originally Posted by Camaro2SS (Post 1129528)
What exactly does it mean when eBay is asking for Payment Information on my invoice? They are claiming I am missing proof of payment on my invoice.

Did they also ask for proof of shipment / delivery on top of this or just this?

Camaro2SS 12-08-2020 02:03 AM

Re: MC011 reinstatement processs.
 
Please allow us to explain what information we have accepted:

- A readable copy of your driver's license, front *and* back, or other government-issued ID.
- A copy of a recent credit card statement, bank statement, or utility bill. Your name and billing address should be visible, and consistent with the information registered to your eBay account.



Please also allow us to explain what information we still need:



- Documentation that shows that you purchased the item(s) recently listed for sale on eBay. Documentation that will help us verify your items can include either manufacture invoices or receipts. Unfortunately, we will be unable to accept photos of the items to fulfill this requirement. (NOTE: This documentation must show your suppliers' information, items purchased, quantity purchased, price per unit and your payment information.)Invoices don't show proof of payment we will need to see that information to move on with appeal.

rsot 12-08-2020 05:21 AM

Re: MC011 reinstatement processs.
 
Quote:

Originally Posted by Camaro2SS (Post 1129695)
Invoice doesn’t show any form of payment.

Then that's a fail of an invoice :( show a bill with form of payment - cc or bank account example

KODE332 12-08-2020 07:40 AM

Re: MC011 reinstatement processs.
 
I have never had ebay restriction lifted with invoices or id, but goodluck

Camaro2SS 12-09-2020 11:38 AM

Re: MC011 reinstatement processs.
 
Quote:

Originally Posted by RobMele1 (Post 1129781)
I have never had ebay restriction lifted with invoices or id, but goodluck


Were all of your accounts stealth?


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