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Old 12-07-2020
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Exclamation MC011 reinstatement processs.

What exactly does it mean when eBay is asking for Payment Information on my invoice? They are claiming I am missing proof of payment on my invoice.
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Old 12-07-2020
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Default Re: MC011 reinstatement processs.

Does the invoice show that you paid with a cc? Cash? Other source of payment displayed?
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Default Re: MC011 reinstatement processs.

Quote:
Originally Posted by Camaro2SS View Post
What exactly does it mean when eBay is asking for Payment Information on my invoice? They are claiming I am missing proof of payment on my invoice.
You should have an invoice that show "HOW DID YOU PAY FOR THIS"
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Old 12-07-2020
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Default Re: MC011 reinstatement processs.

what were you selling?
Anyone can produce an invoice,but how do they know you end up buying anything?
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Default Re: MC011 reinstatement processs.

Quote:
Originally Posted by jenny233 View Post
You should have an invoice that show "HOW DID YOU PAY FOR THIS"
Does it have to be a separate invoice to my suppliers invoice? eBay trust and safety told me I could show them a bank statement.
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Old 12-07-2020
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Default Re: MC011 reinstatement processs.

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Originally Posted by rsot View Post
Does the invoice show that you paid with a cc? Cash? Other source of payment displayed?
Invoice doesn’t show any form of payment.
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Old 12-07-2020
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Default Re: MC011 reinstatement processs.

Quote:
Originally Posted by Camaro2SS View Post
What exactly does it mean when eBay is asking for Payment Information on my invoice? They are claiming I am missing proof of payment on my invoice.
Did they also ask for proof of shipment / delivery on top of this or just this?
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Old 12-08-2020
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Default Re: MC011 reinstatement processs.

Please allow us to explain what information we have accepted:

- A readable copy of your driver's license, front *and* back, or other government-issued ID.
- A copy of a recent credit card statement, bank statement, or utility bill. Your name and billing address should be visible, and consistent with the information registered to your eBay account.



Please also allow us to explain what information we still need:



- Documentation that shows that you purchased the item(s) recently listed for sale on eBay. Documentation that will help us verify your items can include either manufacture invoices or receipts. Unfortunately, we will be unable to accept photos of the items to fulfill this requirement. (NOTE: This documentation must show your suppliers' information, items purchased, quantity purchased, price per unit and your payment information.)Invoices don't show proof of payment we will need to see that information to move on with appeal.
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Default Re: MC011 reinstatement processs.

Quote:
Originally Posted by Camaro2SS View Post
Invoice doesn’t show any form of payment.
Then that's a fail of an invoice :( show a bill with form of payment - cc or bank account example
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Default Re: MC011 reinstatement processs.

I have never had ebay restriction lifted with invoices or id, but goodluck
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Old 12-09-2020
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Default Re: MC011 reinstatement processs.

Quote:
Originally Posted by RobMele1 View Post
I have never had ebay restriction lifted with invoices or id, but goodluck

Were all of your accounts stealth?
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