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eBay Suspended & PayPal Limited Forums (https://www.aspkin.com/forums/)
-   eBay Discussion! (https://www.aspkin.com/forums/ebay-discussion/)
-   -   Can not call ebay anymore? (https://www.aspkin.com/forums/ebay-discussion/141897-can-not-call-ebay-anymore.html)

likefrasers 02-06-2021 10:58 AM
Can not call ebay anymore?
 
It's really very annoying to type with reps on live chat all the time instead of call them.

I would always prefer call to sort out problems.

But now due to the covid 19 their call center is closed for long time.

Papapad 02-06-2021 11:37 AM
Re: Can not call ebay anymore?
 
you can manage to call them, they have very long hold time but it's possible to get connected.

yankee 02-06-2021 11:39 AM
Re: Can not call ebay anymore?
 
chat is fast. Phone is at least an hour to get through, then if you need transfer another 30 minutes, sometimes hours and disconnect.

Chat is the best option unless you can get an email stream going.

mberry 02-06-2021 04:05 PM
Re: Can not call ebay anymore?
 
I've spoken to them on the phone recently but does take a while to get through

mberry 02-06-2021 04:07 PM
Re: Can not call ebay anymore?
 
Yes takes a while but you can definitely still speak to them on the phone if you need to.

slokor 02-06-2021 04:53 PM
Re: Can not call ebay anymore?
 
I will always take chat over a direct call. Much easier to come with answers to questions when its not a live person youre actually talking to.

Speeder33 02-06-2021 06:07 PM
Re: Can not call ebay anymore?
 
Agreed, extremely happy with chat. Easier to disconnect and get a new rep too as 90% of them are useless

Papapad 02-06-2021 06:59 PM
Re: Can not call ebay anymore?
 
i've never seen that option for on .com sitem, only in uk


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