canceled orders = suspended ?

[roro]

canceled orders,

Hello,

I would like to know if canceling orders could be dangerous for stealth, at least for seller performance, in order to get suspended?
Can canceling an order from a buyer (several times) cause us to suspend?

[bytor3k]

What reason you selecting for the cancellation?

What percentage of your sales are you cancelling?

[agent006140]

if buyer has paid with Paypal,yu may not get Paypal fee back,thats one disadvantage

[SaiJin]

Originally Posted by roro

canceled orders,

Hello,

I would like to know if canceling orders could be dangerous for stealth, at least for seller performance, in order to get suspended?
Can canceling an order from a buyer (several times) cause us to suspend?

If you do that too much yes, I've seen people get in trouble for this.

[rsot]

I can see security flags being tripped by this repetitive activity

[Hank]

It will certainly damage you account. Initially you will be demoted to a 'below standard' seller which is bad enough in itself. Persistent offending will lead to this being escalated to a suspension.

[roro]

it does happen several times, I quote all my sales:

- 3,40 € cancel 15/12
- 3,40 € cancel 19/12
- 3.40 € right 22/12
- 3,40 € cancel 22/12
- 18 € right (2x9 €) 12/02
- 18 € right (2x9 €) 12/02
- 45 € cancel (5x9 €) 13/02
- 64 € right 1/03
- 25 € cancel (5x5 €) same buyer * 03/03
- 50 € cancel (10x5 €) same buyer * 03/03

I still have no penalties, but this stealth account is starting to get a lot ... I doubt

[bytor3k]

So you've cancelled 23 out of 29 sales? WTF!

[Stealth1738]

I was told by an ebay employee after 2-3 cancellations within a small period of time you're at risk of suspension.

[stupot]

Just confirm dispatch instead of cancelling them, then contact customer with an excuse and refund via paypal.

[roro]

yeah...
maybe because the cancellations are distant in time and / or in addition the fact that the great part of the articles having been canceled were on the same order ... decreases my risk of suspension.
What do you think ?

[SaiJin]

Originally Posted by roro

it does happen several times, I quote all my sales:

- 3,40 € cancel 15/12
- 3,40 € cancel 19/12
- 3.40 € right 22/12
- 3,40 € cancel 22/12
- 18 € right (2x9 €) 12/02
- 18 € right (2x9 €) 12/02
- 45 € cancel (5x9 €) 13/02
- 64 € right 1/03
- 25 € cancel (5x5 €) same buyer * 03/03
- 50 € cancel (10x5 €) same buyer * 03/03

I still have no penalties, but this stealth account is starting to get a lot ... I doubt

...... ummm okay.... not sure why you're cancelling so much.

You'll get in trouble soon or later.

[GreenBean]

Your business plan suxs if you have to cancel to that degree.

Is this drop-shipping causing problems?

What was the reason?

[rsot]

Originally Posted by roro

yeah...
maybe because the cancellations are distant in time and / or in addition the fact that the great part of the articles having been canceled were on the same order ... decreases my risk of suspension.
What do you think ?

I don't see that the risk is decreased...

[roro]

in fact it's who buys my own ads from me, I try to lift the limit, the 21 days, after 90 days 250 usd and 25 article.
Except that sometimes it's not who buys the item but strangers, and I don't really have the items ....

[SaiJin]

Originally Posted by roro

in fact it's who buys my own ads from me, I try to lift the limit, the 21 days, after 90 days 250 usd and 25 article.
Except that sometimes it's not who buys the item but strangers, and I don't really have the items ....

That's a problem. Dropshipping itself is a problem since you're not in control of the inventory and quality.

I suggest you start with stocking a few items to make sure you can give impeccable service to your customers.

[roro]

I still have an order to cancel,

better to cancel by paypal or to continue doing on ebay?