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Which Type of Ebay Suspension???
 

Longtime Ebayer, all of my accounts were suspended last week. Nothing to due with MP, but I obvi did something to trigger ebay-bot-net. Was Top Rated Seller, no scammy BS.

I can long into my accounts but completely restricted otherwise. "No Longer Registered User" in bright red font next to user ID.

Vague email says nothing about permanent or temporary suspension. Don't see any MC113 or any other number, just vague corp speak.

I am correct to assume this is permanent? Thanks

Re: Which Type of Ebay Suspension???
 

what is the text of the email? more info is needed "vague" is too vague

Re: Which Type of Ebay Suspension???
 

how can you log into your account,when it has been removed?

Re: Which Type of Ebay Suspension???
 

Your eBay account has been suspended


Hello xxxxxx,
eBay has identified activity on your account that is contrary to eBay policy or potentially contrary to a law or regulation regarding transactions or business that you have conducted. As of the date of this letter, we do not have adequate information that allows us to remove your account suspension. Therefore, your account will remain suspended. Please note this decision cannot be appealed.

We understand that this may not be the decision you desire. Please keep in mind that, while suspended, you are prohibited from registering new accounts, selling, buying, and communicating with other eBay members.

Thanks,
eBay

Re: Which Type of Ebay Suspension???
 

Their bots got insane lately...

Re: Which Type of Ebay Suspension???
 

what is the text of the original suspension email? the above text is just a generic reply when they decline to reinstate

Re: Which Type of Ebay Suspension???
 

@agent006140,

That's where the confusion lies. I am suspended, no indication of length, but can log into all accounts.

I can do nothing else - buy, sell, message, leave FB.

No one at ebay will talk to me. Person I chatted with was useless. I even had concierge service and could talk to USA based CS Reps that actually fixed problems, but that's gone too.

Re: Which Type of Ebay Suspension???
 

so this means that you never received any message? and you were never invited to MP?

Re: Which Type of Ebay Suspension???
 

@ murdered_by_ebay,

That was the original suspension notice. Received nothing else before that, no warning of policy violations, nothing.

Ebay sent the message and canceled over 4k of listings and they are all sitting in unsold.

Re: Which Type of Ebay Suspension???
 

To point blank NARU an account, you must have an inking as to why?

Re: Which Type of Ebay Suspension???
 

@ murdered_by_ebay,

Was enrolled into MP in all seller accounts, business license, resellers permit - all legit, nothing shady. MP tied to Business Checking account at big Corp Bank, money coming in w/no issue.

Must be tied to some other policy violation, but never received a warning.

Re: Which Type of Ebay Suspension???
 

you should have told that at the start that all accounts are MP. silent suspension means that your identity could not be verified. is it sure that zero details were stealth? so far I have not heard of any case where silent suspension was put on non-stealth accounts , other suspensions like MC113 yes but the silent one is different because it indicates that all info or parts of info were stealth

Re: Which Type of Ebay Suspension???
 

@ Hank,

Yes, buyer claimed DNR on First Class Postage for an item USPS took 3 weeks to deliver - buyer refunded 1 week prior to delivery.

Buyers could have claimed item was counterfeit, but doubtful. Most likely for cross posting similar items - vintage used auto parts, or doing in person pick up. I rarely did these, and mostly ignored requests since they were scams.

I understand I did something wrong to trigger - that's not the question. I guess I'm correct to assume it's permanent suspension.

Re: Which Type of Ebay Suspension???
 

may be Ebay is able to link your accounts to your past suspended accounts.
Your accounts are toast,dont bother to appeal,

Re: Which Type of Ebay Suspension???
 

It does not explain why some stealth accounts are allowed to go into MP full stealth while other accs are silently killed while setup is absolutely identical.

Re: Which Type of Ebay Suspension???
 

I am sure that this silent suspension did not come out of nothing but the TO previously provided stealth ID which was accepted by MP. So far as I have heard of many such cases but there was non where no previous upload of stealth ID followed

Re: Which Type of Ebay Suspension???
 

Sorry, did mention nothing to do with MP in OP. All my info is legit, no stealth accounts, no scams or fraud. They have my info on file, SS#, EIN, Driver Lic.

2 accounts were TRS with near perfect DSR, other account was near TRS.

Feels like I did something to trigger bot suspension, probably warranted, however minor. I did 400-500K in sales/purchases last year.

Whatever my infraction was, they have lost more in fees than they have saved. Even if I did an in person pick-up that cost them $10-20 bucks in fees.

Re: Which Type of Ebay Suspension???
 

did you upload an ID?

Re: Which Type of Ebay Suspension???
 

because it is easy to get into MP with stealth , the verification is done delayed. according to an ebay rep it may take between several weeks and months. I warned you about this just a couple of days ago , the actual verification has yet to come , it will happen on each and every account sooner or later

Re: Which Type of Ebay Suspension???
 

But people are getting banned all over the place with their real accounts as well. Wtf?

Re: Which Type of Ebay Suspension???
 

that happens in so called high risk countries , this is where ebay would be looking at other factors as well , for example whether the items sold are under copyright/trademark. unfortunately most sellers from these countries sell items with someone else's intellectual property on them and the vast majority is counterfeit

however most people get suspended for inability to verify their identity

Re: Which Type of Ebay Suspension???
 

Yes, the have copy of my Drivers License and even sent copy of my College Diploma - graduated last year.

I'm completely on the up and up.

Re: Which Type of Ebay Suspension???
 

so this means that you originally received the message that your identity could not be verified and ID must be uploaded?

your provide information bit by bit. you could have told at the start that they told you could not be verified and docs were uploaded

in such cases a large portion of people gets taken out in silence

Re: Which Type of Ebay Suspension???
 

Even if account never had any issues for years? Seems as an overkill.

Re: Which Type of Ebay Suspension???
 

ebay have surrendered to Adyen who have a strict policy on identity verification and prohibition sale of certain goods.

for example they banned some goods like coins , sexually oriented items etc. immediately. then they start killing all digital sellers. and I am sure they will be taking out copyright related sellers from high risk countries

Re: Which Type of Ebay Suspension???
 

I don't dispute any policy violations on my part, however minor.

Had ebay contacted me and let me know, I would have fixed in a heart beat. Even some CS Reps don't know all the rules.

Just caught off guard by no warning. Will have to file for bankruptcy. I have boxes of stuff, but entire inventory was in the hands of ebay - my mistake.

I'm gonna guess the suspension is permanent and move on. Opening my own account with shopify. I have rare and hard to find items, buyers will eventually find me. Will find a way to buy though on ebay in a couple months :spy: .

Re: Which Type of Ebay Suspension???
 

Absolutely same here. Was selling for years, no problems. And now they don't want it.

Re: Which Type of Ebay Suspension???
 

I'm in CA, Bay Area, down the road from the mothership. Went to MeetUps @ ebay HQ.

Yes, overkill. Ebay lost more in fees and revenue by kicking me to the curb. Was on track to do another 400-500K in business with them.

I think I woke up as John Conner last friday morning, and the bots got me.

Re: Which Type of Ebay Suspension???
 

ebay have a serious counterfeit problem. the vast majority of sellers from outside the major western countries sell counterfeit items in certain categories and Adyen do not want to run this

Re: Which Type of Ebay Suspension???
 

Accounts did almost no harm to ebay... that is why i am concerned

Re: Which Type of Ebay Suspension???
 

All my items were used, except for some specialty Lithium batteries used in Instrument Cluster repairs. All it takes is one complaint from a competitor though.

That's the ironic part, shady counterfeit sellers and the the gangs steeling from Walgreens, CVS, Neiman-Marcus and what not here in the Bay Area will find a way to sell. I'm not gonna risk listing all my items again.

Suspensions are like cancer, most likely to come back.

Re: Which Type of Ebay Suspension???
 

how long were you selling on the accounts on MP before being suspended?

Re: Which Type of Ebay Suspension???
 

I feel what you mean , I had to take out a number of items myself which are completely legal but are not allowed under Adyen anymore so I decided not to take the risk

Re: Which Type of Ebay Suspension???
 

Where is the list of items that are not allowed now?

Re: Which Type of Ebay Suspension???
 

Yes, In the last six months my in person sales cost ebay $20-30 in missed fees. A tiny fraction of what they get from me in store, payment, and seller feees, about $2-3K a month.

Most buyers don't respond when I tell them cash only for in person pickup, and especially when I tell them to meet at local Police Station.

Most of the time I don't even respond to in person pickup. It's just a step up from dealing with craigslist bottom-feeders.

Re: Which Type of Ebay Suspension???
 

Was forced to enroll by the deadline, sometime in the fall of last year - Sept/Oct.

Seriously doubt anything to do with MP. They had all my info, payments made on time.

Something else triggered. I get ebay won't say reason for suspension, but if it's a policy blunder on my part, like cross-listing, just say so and let me fix my mistake.

Re: Which Type of Ebay Suspension???
 

how much approx. is the frozen balance?

Re: Which Type of Ebay Suspension???
 

Not much, if any. Canceled 3 orders since I thought not likely to see my money.

Re: Which Type of Ebay Suspension???
 

my take on this is that they never verified you for MP but requested docs and let you sell for a while. the database checks came out as negative and you were suspended. I also think that you did not make much turnover during the time on MP

Re: Which Type of Ebay Suspension???
 

eBay getting crazy this year. Amazon is doing same crazy suspension too.