Ebay policy violation???

[muzzie]

Ok so MP gives new questions:

1) Account is more than a year old
2) Sold and purchased few cheap items (via EB + PP)
3) Sold one expensive item, no problems (via EB + PP), customer happy
4) Migrated 2 weeks ago to MP successfully and was sleeping till today
5) Has around 25 positive feedbacks
6) Listed similar expensive "main" item today
7) After few hours got this:

Email title : Your listing was removed: Counterfeit item policy


Hello XXXXXXX,
We had to remove your listing because it didn’t follow our Counterfeit item policy. We don’t allow counterfeit items, replicas, or unauthorised copies.
What activity didn't follow the policy



- Listing item in a Private Auction- Limited selling history
What you need to do next

Items removed for this policy cannot be relisted. Please ensure that your future listings are for authentic items only. For these items, they should be described accurately and completely, so buyers know that it is an authentic item.
What is the policy

- Counterfeit products are illegal and not allowed on eBay. Examples include:
-- ⊗⊗⊗⊗, copies or replicas of brand name items (for example, a shoe with the Nike name or logo that wasn’t made by Nike)
-- Electronics or accessories that use or bear the brand name, logo or trademark of a company that didn’t manufacture the item
-- Bootleg recordings from concerts or other live shows
-- Unauthorised or pirated copies of movies, videos or software
- Listings with photos that hide or blur trademarks are not allowed
- If you’re not certain that your item is authentic, or if an authenticator has been unable to confirm its authenticity, it may not be listed
- We may remove listings if we receive buyer complaints that the item is not authentic. These items may not be relisted
How this affects your account

Because you may not have been aware of this policy, we're sending this notice to educate you about it and ask that you follow this policy in the future.

- Listings that didn't follow this policy have been ended.
- We have credited all associated fees except for payments processing fees and the final value fee for your listing(s).

Listings that don't follow this policy in the future will be ended.

What is wrong and why suddenly they decided that my item is foo foo? As they were perfectly fine with a similar sale few months ago. And why do they say that the item is counterfeit but in their email they state that they actually didn't like private auction and limited selling history? Seems totally different reasons... what is going on?

Nothing has changed in the account during the year except the MP migration.

[murdered_by_ebay]

Originally Posted by muzzie

Ok so MP gives new questions:

1) Account is more than a year old
2) Sold and purchased few cheap items (via EB + PP)
3) Sold one expensive item, no problems (via EB + PP), customer happy
4) Migrated 2 weeks ago to MP successfully and was sleeping till today
5) Has around 25 positive feedbacks
6) Listed similar expensive "main" item today
7) After few hours got this:



What is wrong and why suddenly they decided that my item is foo foo? As they were perfectly fine with a similar sale few months ago. And why do they say that the item is counterfeit but in their email they state that they actually didn't like private auction and limited selling history? Seems totally different reasons... what is going on?

Nothing has changed in the account during the year except the MP migration.

what was actually the price range?

[muzzie]

Originally Posted by murdered_by_ebay

what was actually the price range?

Does it matter? Worked for years in different accounts, all the same.

[murdered_by_ebay]

Originally Posted by muzzie

Does it matter? Worked for years in different accounts, all the same.

yes , it does matter because MP means that all old selling policies are reconsidered

[murdered_by_ebay]

and what category?

[muzzie]

Originally Posted by murdered_by_ebay

and what category?

It is a watch.

[murdered_by_ebay]

Originally Posted by muzzie

It is a watch.

I assume higher price range? more than 50-100 USD?

[muzzie]

Originally Posted by murdered_by_ebay

I assume higher price range? more than 50-100 USD?

Yes, higher than 100 usd. I never had such problems in years. Suddenly my listing techniques perfected from every side over the years raise so many weird issues.

[murdered_by_ebay]

Originally Posted by muzzie

Yes, higher than 100 usd

in my opinion it is branded item being sold from a high risk country by a new seller in a private listing

so I would say you need to build up selling history first and stop making any listings as private auction

[muzzie]

Originally Posted by murdered_by_ebay

in my opinion it is branded item being sold from a high risk country by a new seller in a private listing



so I would say you need to build up selling history first and stop making any listings as private auction

As I've mentioned, this account sold such item already before. And it is not new account - 25 fb and one big sale, and acc is around a year old.

[murdered_by_ebay]

Originally Posted by muzzie

As I've mentioned, this account sold such item already before. And it is not new account - 25 fb and one big sale, and acc is around a year old.

It was not on MP though

[stealth1791]

Originally Posted by muzzie

As I've mentioned, this account sold such item already before. And it is not new account - 25 fb and one big sale, and acc is around a year old.

is it a LV account or another country?

[muzzie]

Originally Posted by murdered_by_ebay

It was not on MP though

Yes. So it seems MP acc needs aging from zero??

[muzzie]

Originally Posted by stealth1791

is it a LV account or another country?

Yes, Latvia, registered on co.uk. Seems .com registered accs are pummeled much less violently.

[murdered_by_ebay]

I think it is a combination of a high risk county and high value items

I don't think the entire selling history is put to 0 by MP but most likely the risk management was tightened

[murdered_by_ebay]

Originally Posted by muzzie

Yes, Latvia, registered on co.uk. Seems .com registered accs are pummeled much less violently.

I think it does not matter which site it was opened on but which country it is registered in

[muzzie]

Originally Posted by murdered_by_ebay

I think it does not matter which site it was opened on but which country it is registered in

I have many issues with perfect accounts made "by book". And my friends having extremely poor accs survive! Like young acc opened with crappy stealth docs, with mismatch bank, bad selling history, 3g ip, negs... and they live! But what is common - they never used private auctions, registered on .com site, and use Lithuania as registered address.

[muzzie]

Originally Posted by murdered_by_ebay

I think it is a combination of a high risk county and high value items



I don't think the entire selling history is put to 0 by MP but most likely the risk management was tightened

As i see .com and .co.uk have very different understanding of risk. Also it might be fee-related, as uk fees are much lower.

[murdered_by_ebay]

Originally Posted by muzzie

As i see .com and .co.uk have very different understanding of risk. Also it might be fee-related, as uk fees are much lower.

that needs to be tested , for now it looks like ebay don't have a problem with counterfeits as long as there is a history of selling counterfeits on MP and they are not sold as private auctions

[stealth1791]

Originally Posted by muzzie

I have many issues with perfect accounts made "by book". And my friends having extremely poor accs survive! Like young acc opened with crappy stealth docs, with mismatch bank, bad selling history, 3g ip, negs... and they live! But what is common - they never used private auctions, registered on .com site, and use Lithuania as registered address.

what do you mean they never: "used private auctions"

[muzzie]

Originally Posted by stealth1791

what do you mean they never: "used private auctions"

They now find auction that runs as private - very suspicious.

[muzzie]

Originally Posted by murdered_by_ebay

that needs to be tested , for now it looks like ebay don't have a problem with counterfeits as long as there is a history of selling counterfeits on MP and they are not sold as private auctions

Will try doing it all from the scratch, and avoid private auctions.