Re: Service metrics "Item not received".
No they won't suspend you. But your sales will go DOWN. Big time. Don't bother posting about it on here tho. no one cares. Trust me, I tried. It's a sham system. Averages are like .2-.5%. Last year at this time, my peer averages were ZERO. 0 effen % . And ebay said that is accurate. Literally not a single one of my peers, had any cases, for an entire year. And now, they have a .2% AVERAGE? The post office has a 1% LOSS rate. It's all BS and ⊗⊗⊗⊗. Just another way for ebay to ding you and take you down. Doesn't matter if the case was a mistake. Doesn't matter if it was opened after delivery. Nothing matters to ebay at all. They do not care. They will not remove anything. They will not help you. And getting below very high, when the peer is .5%, is almost impossible. that's just 5 cases a year out of 1000 sales.
And worse? Ebay doesn't know and or won't tell you, what percent you need to get to the lower level. Because it's a sliding scale.
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