Item Not there at the Post Office!

[Burning]

Ok, I'm sorry if this is not the right category since I was unsure what place to post it.

Here is what happened.

Friday - I was not there to pick up the item, delivery notice left

Saturday - Went to the post office to pick up the item, but they did not have it. They told me that one of the canadapost workers has no been doing there work properly.

Monday- Went to the post office again and they still did not have the item. I checked another postal office but they did not have the item either. I sent an email to canadapost's customer support.

Tuesday- I went to the post office to see it they magically got the item but the item is not there. I also got an email from Canadapost telling me they are going to review my case and will take up to 5 days!

Decided to give canadapost a call but I was on hold for more than 20 minutes so I hung up.


The tracking number says the item is there at the post office. Also another problem is that my supplier undervalued the item to $70. The actual value of the items inside there are $900.

Please tell me what I should do!

Any help and comments are appreciated!

[Burning]

Any help???

[mine]

Print out the tracking information and take it to the post office. While you are there you should persist a little about finding your package.

I once had an experience at the post office when I picked up 3 packages but because one hadn't arrived I took in the tracking info and I insisted it must be back there somewhere. After some disusion and watching the staff member make trips back and forth to and from the delivery room, it turned out I actually had around 7 packages to pick up including the missing package.

Moral of the story; postal workers are cheap and stupid.

[Burning]

Well, I submitted a case to canadapost, I'll wait for there reply. It will take 5 days for there investigations but I submitted 3 days ago.