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sqrl57

03-03-2022 12:15 AM

How to contact ebay support?

What's the best way to contact ebay trust and safety dept through email only and actually get a response. Their support keeps on getting worse, any direct link ?

Thanks

rsot	03-03-2022 06:16 AM

Re: How to contact ebay support?

Might have better luck on the social media front

GhostMoney

03-08-2022 12:13 AM

Re: How to contact ebay support?

Did you try the live chat yet?

rsot	03-08-2022 04:36 AM

Re: How to contact ebay support?

Update OP - what have you found?

asincom

03-10-2022 12:16 AM

Re: How to contact ebay support?

Quote:

Originally Posted by Gill789 (Post 1186391)

Their support keeps on getting worse, any direct link ?

I can confirm. They're not even hiding the Indian names from the translated English anymore if you get an answer from EU support. Seems like the customer support is mostly outsourced.

rsot	03-10-2022 05:08 AM

Re: How to contact ebay support?

Quote:

Originally Posted by asincom (Post 1186850)

I can confirm. They're not even hiding the Indian names from the translated English anymore if you get an answer from EU support. Seems like the customer support is mostly outsourced.

Outsourcing is so normal with the current times unfortunately.

asincom

03-10-2022 01:00 PM

Re: How to contact ebay support?

I know it's a good business decision but sad to see the quality drop from good to mediocre/borderline bad. I wrote them many messages because I run a legitimate business and needed VERO verification but they blocked me because of links to old banned accounts. They just reply the same translated template message over and over again with different Indian names. Same with amazon.

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