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-   -   How do disputes work nowadays? (https://www.aspkin.com/forums/ebay-discussion/150149-how-do-disputes-work-nowadays.html)

J4G3D 04-18-2023 03:37 PM

How do disputes work nowadays?
 
So before, when paying with PayPal... An 'item not as described" dispute would automatically go in the buyers favour.

What about now with managed payments?
What are the options?

agent006140 04-18-2023 05:27 PM

Re: How do disputes work nowadays?
 
ebay 30 days MOney back guarantee will ask buyer to return the item on your dime and refund in full to your buyer.
after 30 days,youhave to approach the seller or cc issuer

degsey69 04-19-2023 04:20 PM

Re: How do disputes work nowadays?
 
In the UK you have their legislation to to get money back if the eBay account is a business one if the sale is over 30 days.

SaiJin 04-19-2023 09:44 PM

Re: How do disputes work nowadays?
 
Quote:

Originally Posted by J4G3D (Post 1215295)
So before, when paying with PayPal... An 'item not as described" dispute would automatically go in the buyers favour.

What about now with managed payments?
What are the options?

You got a dispute from a buyer?

agent006140 04-20-2023 07:26 AM

Re: How do disputes work nowadays?
 
You should read Ebay rules for selling on Ebay-
INAD ,if seller does not respond in x days,buyer can get Ebay involved,which will ask him to return the item to you,also will give him a return shipping label .
when he used that label to return the item,Ebay will charge your seller account for that label.
When tracking shows delivered,it will refund your buyer in full and just because you get EBay involved,it is one strike against you.

J4G3D 04-24-2023 11:06 AM

Re: How do disputes work nowadays?
 
Quote:

Originally Posted by SaiJin (Post 1215360)
You got a dispute from a buyer?

Nope, just figuring out the new system.

With paypal it was 6 months, I believe.

agent006140 04-24-2023 11:27 AM

Re: How do disputes work nowadays?
 
After 30 days,you have to deal direct with seller or file a chargeback,Ebay is no longer involved.
CC chargeback is 6 months,overseas could be up to a year
You also pay a chargeback fee if you lose

J4G3D 04-25-2023 04:29 PM

Re: How do disputes work nowadays?
 
Quote:

Originally Posted by agent006140 (Post 1215619)
After 30 days,you have to deal direct with seller or file a chargeback,Ebay is no longer involved.
CC chargeback is 6 months,overseas could be up to a year
You also pay a chargeback fee if you lose

Is there any way to tell if a buyer used a CC or a DC?

agent006140 04-26-2023 06:59 PM

Re: How do disputes work nowadays?
 
No,you wont know what he uses,it could also be a bank account


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