How do disputes work nowadays?

[J4G3D]

So before, when paying with PayPal... An 'item not as described" dispute would automatically go in the buyers favour.

What about now with managed payments?
What are the options?

[agent006140]

ebay 30 days MOney back guarantee will ask buyer to return the item on your dime and refund in full to your buyer.
after 30 days,youhave to approach the seller or cc issuer

[degsey69]

In the UK you have their legislation to to get money back if the eBay account is a business one if the sale is over 30 days.

[SaiJin]

Originally Posted by J4G3D

So before, when paying with PayPal... An 'item not as described" dispute would automatically go in the buyers favour.

What about now with managed payments?
What are the options?

You got a dispute from a buyer?

[agent006140]

You should read Ebay rules for selling on Ebay-
INAD ,if seller does not respond in x days,buyer can get Ebay involved,which will ask him to return the item to you,also will give him a return shipping label .
when he used that label to return the item,Ebay will charge your seller account for that label.
When tracking shows delivered,it will refund your buyer in full and just because you get EBay involved,it is one strike against you.

[J4G3D]

Originally Posted by SaiJin

You got a dispute from a buyer?

Nope, just figuring out the new system.

With paypal it was 6 months, I believe.

[agent006140]

After 30 days,you have to deal direct with seller or file a chargeback,Ebay is no longer involved.
CC chargeback is 6 months,overseas could be up to a year
You also pay a chargeback fee if you lose

[J4G3D]

Originally Posted by agent006140

After 30 days,you have to deal direct with seller or file a chargeback,Ebay is no longer involved.
CC chargeback is 6 months,overseas could be up to a year
You also pay a chargeback fee if you lose

Is there any way to tell if a buyer used a CC or a DC?

[agent006140]

No,you wont know what he uses,it could also be a bank account