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  #1  
Old 07-08-2023
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Default call ebay requirement (new account)

What will happen?

I have an account I created last month. I didn't log into it since I created it but today I tried to log in and ebay said something like "we've notice you're using a different computer give us a call"

I haven't added anything to this account (phone number, address etc)

Should I call them or just leave the account and create another? what will they most likely say or ask? Has anyone else here had that experience?

Last edited by henryfalmore; 07-09-2023 at 06:35 PM.
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  #2  
Old 07-08-2023
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Default Re: call ebay requirement (new account)

Sounds like egay is noticing you logging in from a new IP. I have not had anything happen leaving it as is and continuing browsing a while. Is it forcing you to call before you can proceed or just suggesting it? I always avoid calling egay unless absolutely necessary
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Old 07-08-2023
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Default Re: call ebay requirement (new account)

Quote:
Originally Posted by Automasters View Post
Sounds like egay is noticing you logging in from a new IP. I have not had anything happen leaving it as is and continuing browsing a while. Is it forcing you to call before you can proceed or just suggesting it? I always avoid calling egay unless absolutely necessary
ebay won't let me log in. It informs me that I must call.

Last edited by henryfalmore; 07-08-2023 at 11:53 PM.
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Old 07-09-2023
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Default Re: call ebay requirement (new account)

If you want the account then you have to call in, they'll probably ask you your account details etc...give it a shot you got nothing to lose as you can't access it anyway, let us know how it goes.
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  #5  
Old 07-09-2023
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Default Re: call ebay requirement (new account)

Quote:
Originally Posted by henryfalmore View Post
ebay won't let me log in. It informs me that I must call.
no choice but to comply
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  #6  
Old 07-09-2023
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Default Re: call ebay requirement (new account)

Quote:
Originally Posted by henryfalmore View Post
ebay won't let me log in. It informs me that I must call.
Usually that happens with a suspended account. Never a good sign. I think they ask database questions to verify you, unless you're lucky and get an agent to clear your account without it.
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  #7  
Old 07-09-2023
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Default Re: call ebay requirement (new account)

Best call and get it over with, a new IP should not cause this, it’s strange keep us updated.
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Old 07-09-2023
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Default Re: call ebay requirement (new account)

It just a glitch from ebay just close the browser and reopen it then it should works fine
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  #9  
Old 07-09-2023
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Default Re: call ebay requirement (new account)

Update: I was able to log in and didn't have to call. Ebay of course asked me to verify details (phone number and address) when clicked "my ebay" and things like that. I entered address and a brand new phone number. real phone (not voip or app).

I don't want to try to list anything yet maybe in a day or so I'll list either a pack of batteries or a box of prophylactics as my girlfriend has agreed to let me go bare as long as I don't get her pregnant (before she is ready). One other option is to list a used roku stick that I no longer use.

Hopefully they won't suspend me. I will let you all know by the end of this week.

p.s. account was created Jun 8th, 2023 and I still have the default username so maybe I should wait a week before listing anything

Last edited by henryfalmore; 07-09-2023 at 08:20 PM.
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Default Re: call ebay requirement (new account)

thank you everyone

Last edited by henryfalmore; 07-10-2023 at 09:41 AM. Reason: thank you
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Default Re: call ebay requirement (new account)

Quote:
Originally Posted by henryfalmore View Post
user still showing
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  #12  
Old 07-10-2023
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Default Re: call ebay requirement (new account)

Quote:
Originally Posted by Laflame View Post
user still showing
it's ok. I just changed the username from the default.

I checked the default user name through ebay lookup.

thank you
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  #13  
Old 07-10-2023
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Default Re: call ebay requirement (new account)

Quote:
Originally Posted by henryfalmore View Post
What will happen?

I have an account I created last month. I didn't log into it since I created it but today I tried to log in and ebay said something like "we've notice you're using a different computer give us a call"

I haven't added anything to this account (phone number, address etc)

Should I call them or just leave the account and create another? what will they most likely say or ask? Has anyone else here had that experience?
just call them. It's worth a shot.
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  #14  
Old 07-10-2023
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Default Re: call ebay requirement (new account)

When you start listing do a $0.99 start auction item for 7 days, your Roku should be OK.
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  #15  
Old 07-10-2023
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Default Re: call ebay requirement (new account)

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Originally Posted by SaiJin View Post
just call them. It's worth a shot.
I haven't had to call yet. thank you love you
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Default Re: call ebay requirement (new account)

Quote:
Originally Posted by degsey69 View Post
When you start listing do a $0.99 start auction item for 7 days, your Roku should be OK.
thank you love you
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  #17  
Old 07-11-2023
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Default Re: call ebay requirement (new account)

Quote:
Originally Posted by degsey69 View Post
When you start listing do a $0.99 start auction item for 7 days, your Roku should be OK.
just listed my first item. it is 7 day auction at $0.99 Hopefully ebay won't suspend me.

they gave me limits of 200 items or $7,000.00 (whichever comes first)
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Old 07-12-2023
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Default Re: call ebay requirement (new account)

Same thing here. I created German ebay acc with german IP address. Tried to log in but I got same messagge, need to call them, I didnt even entered my address or phone number.

Tried to restart the browser but same thing over and over again.

Do you have any suggestions? How did you managed to pass that?
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  #19  
Old 07-13-2023
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Default Re: call ebay requirement (new account)

Quote:
Originally Posted by Blasko View Post
Same thing here. I created German ebay acc with german IP address. Tried to log in but I got same messagge, need to call them, I didnt even entered my address or phone number.

Tried to restart the browser but same thing over and over again.

Do you have any suggestions? How did you managed to pass that?
And after 2 days my item is finally listed. thank you
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  #20  
Old 07-13-2023
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Default Re: call ebay requirement (new account)

Quote:
Originally Posted by henryfalmore View Post
just listed my first item. it is 7 day auction at $0.99 Hopefully ebay won't suspend me.

they gave me limits of 200 items or $7,000.00 (whichever comes first)
99 cents auction should be ok.

99 Cents buy it now is iffy at best.

Maybe even set a reserve price for the auction?
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  #21  
Old 07-13-2023
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Default Re: call ebay requirement (new account)

Quote:
Originally Posted by degsey69 View Post
When you start listing do a $0.99 start auction item for 7 days, your Roku should be OK.
Why exactly?
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  #22  
Old 07-18-2023
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Default Re: call ebay requirement (new account)

Quote:
Originally Posted by stammer View Post
Why exactly?
Because it works... My listing just ended at 11:04PM EDT and even though it didn't sell or get any bids and only got 3 views. At least I didn't get suspended and still have my limit of 200 items or $7,000 (whichever comes first)

thank you SaiJin (marry me) love you thank you degsey (be my mentor)

thank you all, love you all

Last edited by henryfalmore; 07-18-2023 at 11:00 PM.
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