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-   -   Signing in trouble (https://www.aspkin.com/forums/ebay-discussion/150751-signing-trouble.html)

Jobags 07-15-2023 03:56 PM

Signing in trouble
 
I haven’t signed into my eBay for over a year, now wanting to start selling again I tried signing in but it wants to send a code to my mobile number before it will let me.
Trouble is the mobile number hasn’t been used and it’s now invalid.
Can anyone help me with a way around this to get me signed back into my account please??

murdered_by_ebay 07-15-2023 04:02 PM

Re: Signing in trouble
 
in this case you need access to email and you need to know all personal details

it is possible to contact ebay without signing in , they allow to put a mobile on file

if there is no access to email the account is gone

Jobags 07-15-2023 04:18 PM

Re: Signing in trouble
 
Thanks for the reply,
Yes I do have access to the email.
What’s the best way of contacting them please?

degsey69 07-15-2023 08:44 PM

Re: Signing in trouble
 
Call eBay on 0800 358 6551 and explain you do not have the mobile any more and would like to change it to the new number.


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