Forum

Ebay Negative Feedback
 

Hi,

I have two negative feedback in my account but the buyers never open return request to return the product.

Is there a way to eliminate this two negative feedback?

Re: Ebay Negative Feedback
 

If the buyer has stuck to the rules then the only way to get the feedback revised is talk with the buyer and see if they will change it to positive. The only other way is to try using the people offering a service to get the negative feedback removed, they can be found in the sellers marketplace.

Re: Ebay Negative Feedback
 

that's a tough one. What did they say in the feedback?

Re: Ebay Negative Feedback
 

Buyer says the product don't function but never opened return request for return the product.

Re: Ebay Negative Feedback
 

I have removed negative feedback 2 days ago.

Buyer negative feedback: not delivered

Tracking show not delivered too, i send message to support and tell them buyer refuse take parcel,that's why not delivered.

After 3-5 minutes chating with eBay they remove feedback.

On your case i am not sure what should you say, send buyer 2-3 message, send revision request and when try to found support who will remove feedback,but you mingt need contact them not once, but few times

Re: Ebay Negative Feedback
 

Do you appeal then? If not and return it’s closed I can remove it but only if you didn’t appeal it and case it’s closed

Re: Ebay Negative Feedback
 

OP, what kind of products sold or category at least?