eBay Suspended & PayPal Limited Forums - mc011 proof of purchases

Editing the picture in Photoshop is easy but I don’t know if they match it up with a Gov database to check if details match.

BTW, what triggers this MC011? Why are they asking for supplier invoices? If I’m using eBay purchased delivery then they certainly know I’m shipping stuff and it’s getting dispatched and 99% delivered of it doesn’t get lost in the post.

Not all items sold have receipts so I’m wondering

Many reasons will trigger MC011.

1) you have to many return requests
2) you have sold more than usual
3) a sudden change in selling behaviour example you use to sell £10 items now your selling £200 items
4) to many cancellations
5) not solving cases on time to many disputes.

I’m not 100% sure if ID is matched into the database but from what I’ve read of people successfully editing their ID and passing the restriction must mean they don’t as long as it looks real so a picture taken of your ID but with it edited.

If made from scratch this is probably why they get rejected as they do look like they are made and not real.

Basically to pass MC011 everything needs to look real!

rsot	02-03-2024 12:22 PM

Re: mc011 proof of purchases

Quote:

Originally Posted by MarkLorence (Post 1234238)

they sent the notification with all the removed listings and asked for id documents invoices and proof of payments

however I have already sent ,just waiting

any update? best of luck

Delta1

02-03-2024 01:12 PM

Re: mc011 proof of purchases

Quote:

Originally Posted by samspalace (Post 1235040)

Thanks for the info. Yeah, those things make sense.

I figure they probably don't bother to match ID up with any database. It's not like it's a a crime or tax investigation, just their system flagging it. I guess maybe worth getting a good photoshop edit.

samspalace

02-03-2024 01:20 PM

Re: mc011 proof of purchases

I’m waiting on ID but yeah I agree I don’t think they match it into the database as long as ID looks real and matches eBay account I think it will be fine.

Ill update my progress on here as well. Fingers crossed it will pass again.

solefoodbk

02-04-2024 10:46 AM

Re: mc011 proof of purchases

Invoices generally need to come directly from the brand/supplier to pass.

agent006140

02-04-2024 11:13 AM

Re: mc011 proof of purchases

with countries like UK,USA,and EU members,they should be able to verify .
As for invoice,it is not a retail store receipt,it must come from either the manufacturer or its wholesale distributor/supplier.
It could also be a liquidator,altho retail stores are known to sell wholesale by offering you a 20% discount.

krones

02-21-2024 04:56 AM

Re: mc011 proof of purchases

Quote:

Originally Posted by samspalace (Post 1234851)

I’ve got the same message. I’ve been a member of this forum since the beginning. Not been active due to being busy but today I’ve been hit with MC011 and it’s brought me back here as can always learn a trick or two here .

Ive passed MC011 in the passed but this is a stealth account and I need ID.

Does anyone know how to edit their own ID on photoshop? Or offer a paid service?

I can pass with invoices, utitility bills but need to know if anyone can edit ID on photoshop or offer this service.

I can edit ID, and I need someine who can pass invoice, PM me if you are interested.

krones

02-22-2024 02:03 AM

Re: mc011 proof of purchases

Quote:

Originally Posted by 13obby (Post 1234242)

You can if listing have not been removed its an indication that your more likely to reinstate the account if you provide them with whats required i’ve had this on many accounts and the listing were not removed and continued to sell.

i have 2 ACCOUNTS that not been removed,but i don't know where to get the invoice. :(

13obby

02-22-2024 03:04 AM

Re: mc011 proof of purchases

You need to get creative or find someone to help in the accounts section if they offer this service.

Quote:

Originally Posted by krones (Post 1236101)

i have 2 ACCOUNTS that not been removed,but i don't know where to get the invoice. :(

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