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aly	03-08-2024 08:20 AM

eBay Remove Negative Feedback

Hi forum,

If a buyer opens a request return and gives negative feedback. Can you appeal that negative so that eBay removes it for the simple fact of accepting the return and refund the money?

Thanks for any advice.

murdered_by_ebay

03-08-2024 08:33 AM

Re: eBay Remove Negative Feedback

no it would only be possible if it is a dispute , not a return. and you would need to win the dispute

otherwise you can only appeal on the grounds described by ebay like offensive content etc.

aly	03-08-2024 09:13 AM

Re: eBay Remove Negative Feedback

Quote:

Originally Posted by murdered_by_ebay (Post 1237043)

no it would only be possible if it is a dispute , not a return. and you would need to win the dispute

otherwise you can only appeal on the grounds described by ebay like offensive content etc.

One seller sent me a ⊗⊗⊗⊗ memory card. I leave a negative feedback: The memory card is corrupted and ⊗⊗⊗⊗

I don't know how eBay remove this feedback.

rsot	03-08-2024 09:44 AM

Re: eBay Remove Negative Feedback

Quote:

Originally Posted by aly (Post 1237047)

One seller sent me a ⊗⊗⊗⊗ memory card. I leave a negative feedback: The memory card is corrupted and ⊗⊗⊗⊗

I don't know how eBay remove this feedback.

have you tried to discuss with buyer about revising feedback by offering refund etc?

eb won't auto-remove the feedback otherwise

aly	03-08-2024 11:22 AM

Re: eBay Remove Negative Feedback

Quote:

Originally Posted by rsot (Post 1237050)

have you tried to discuss with buyer about revising feedback by offering refund etc?

eb won't auto-remove the feedback otherwise

I was the one who left this negative feedback:
The memory card is corrupted and ⊗⊗⊗⊗

My question is how the seller remove this feedback.

murdered_by_ebay

03-08-2024 12:09 PM

Re: eBay Remove Negative Feedback

Quote:

Originally Posted by aly (Post 1237055)

I was the one who left this negative feedback:
The memory card is corrupted and ⊗⊗⊗⊗

My question is how the seller remove this feedback.

that is only possible if content was offensive or personal details of someone were disclosed

make xxxx was wrong choice of words and you should use not authentic or counterfeit in the future

degsey69

03-09-2024 08:22 PM

Re: eBay Remove Negative Feedback

Swear words in the negative feedback is a surefire way to have the content removed, not always the negative count that could still show.

rsot	03-10-2024 11:58 AM

Re: eBay Remove Negative Feedback

Quote:

Originally Posted by aly (Post 1237055)

I was the one who left this negative feedback:
The memory card is corrupted and ⊗⊗⊗⊗

My question is how the seller remove this feedback.

Thanks for clarifying - correct from other posters than foul language or character smearing will be grounds for removal

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All times are GMT -5. The time now is 11:54 PM.